FNOL Handler (Motor claims)

We're looking for a FNOL Handler to support customers through the critical first moments of their claims journey. The ideal candidate will have previous motor claims experience, strong written and verbal communication skills, and the ability to work effectively under pressure.

Requirements

• Previous motor claims experience in an FNOL or other customer-facing claims role
• Strong written and verbal communication skills for clear customer and case communication
• Confidence using multiple digital systems at the same time while maintaining accuracy
• Experience identifying inconsistencies, maintaining data quality and recognising potential fraud indicators

Benefits

• Bonus scheme designed to reward high performance
• Private medical insurance with Vitality, mental health support with Oliva
• Personal learning budget and 2 dedicated L&D days a year
• Monthly flexible benefits budget to spend as you choose
• 25 days holiday plus bank holidays
• 4 weeks Work From Anywhere per year