Germany onlyMARA Solutions is looking for a Customer Support Specialist to strengthen their support team. The ideal candidate is enthusiastic about excellent customer service, has very good German and English skills, and is comfortable working in a remote setup. The role involves processing support requests, responding to customer inquiries, and supporting the Customer Success Teams.
Requirements
- Excellent German and English skills in writing and speech
- Customer and service orientation
- Structured, reliable, and independent way of working in a remote setup
- Curiosity, learning ability, and enjoyment of diverse tasks in a dynamic environment
Benefits
- 100% remote work
- Positive, appreciative, and dynamic startup environment
- Practical experience in customer support for a modern SaaS product
- Diverse tasks - our product is constantly evolving, and there's always something new to learn
