Canada onlyMaple is hiring Customer Support Coordinators to join their Customer Support team in June 2026. The role involves handling live chat and email conversations, troubleshooting platform issues, and delivering a high-quality support experience. The team is fully remote within Canada, with shifts covering 7:00 AM to 10:00 PM Eastern Time, seven days a week.
Requirements
- Customer-facing experience in retail, hospitality, call centre, or administrative support
- Ability to manage multiple priorities at once and stay organized
- Strong communication skills and ability to work in a digital environment
- Experience with AI tools to improve productivity and streamline workflows
- Ability to stay calm and focused under pressure and take ownership of work
Benefits
- Competitive benefits package
- Health spending account
- Maple access for virtual healthcare
- Flex benefits budget
- Paid health days
- Destination5 for international work
- Retirement savings plan
AU, CA + 3 more