Project Manager (Creative & Social)

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Role summary:

Project Manager (Creative). Be the operational heartbeat of our creative studio, managing social content and digital ads end-to-end. You’ll own timelines, resource coordination, and QC for top tech brands. Requires 4+ years’ experience and fluency in both English and Indonesian.

Role:

• Support and manage the end-to-end delivery of social content creation and marketing initiatives, ensuring every project remains strategically aligned and on schedule.
• Own all project timelines and resource coordination, acting as the central point of contact to move projects smoothly from initial planning through to final launch.
• Manage rigorous quality control and approval workflows, ensuring all creative outputs meet brand standards and client expectations.
• Collaborate closely with strategy and creative teams to define clear objectives, manage deliverables, and bridge the gap between vision and execution.
• Monitor project performance and provide regular, transparent updates to stakeholders, identifying and resolving potential bottlenecks before they impact delivery.
• Troubleshoot operational issues with a proactive mindset, maintaining project momentum in a fast-paced, 100% remote environment.
• Maintain organised project documentation and trackers, ensuring a high level of clarity and efficiency for our distributed team.
• Adapt to changing priorities with agility, providing the structure and "glue" needed for the creative team to thrive.

You:

• At least 4 years of experience in project or account management, ideally within a creative agency or fast-paced production environment.
• Proven ability to manage multiple complex projects and tight deadlines simultaneously without losing sight of the finer details.
• Deep understanding of creative production processes across digital and social media platforms.
• Exceptional verbal and written communication skills in both English and Indonesian, with the ability to present ideas clearly to diverse stakeholders.
• Proficient in Google Workspace and modern project management tools (e.g., Trello, Asana, Monday.com).
• Self-starter who is comfortable working independently while remaining a highly collaborative partner within a remote, distributed team.
• Strong problem-solving skills and a resilient, "can-do" attitude when navigating ambiguity or shifting project scopes.
• Passionate about the technology and entertainment landscape, with a desire to contribute to high-impact brand stories.

Contract type: 6 months fixed term contract with possible extension

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.