Project Delivery Assistant

​​​​​The Project Delivery Assistant is responsible for strategizing custom recruiting actions for Quant and Qual projects, assigning recruiting tasks, and monitoring recruiting activities to ensure projects are delivered accurately within deadlines. The Project Delivery Assistant works across project teams to understand recruiting needs of assigned projects and execute strategy to ensure sample is achieved in accordance with the client’s expectations and established company profit targets. Project Delivery Assistant may execute custom recruitment actions directly, assign tasks to colleagues, and work with managers on larger recruiting initiatives.

• Manage custom recruitment for 25 or more live projects including complex projects, and challenging recruiting targets, expanding knowledge and experience on market research recruitment for quantitative and qualitative studies.
• Attending Internal Kick-off (IKO) meetings when necessary to discuss and outline recruiting plans and timelines for successful execution of projects.
• Create a custom recruiting strategy on projects assigned, initiate and/or execute tasks as outlined, monitoring progress, and adjusting recruiting strategy to ensure the maximum internal sample is achieved to meet client needs and maintain profit targets.
• Recommend alternative internal sampling strategies to maximize internal completes.
• Communicate recruitment updates, status, and issues to internal project teams through email, meetings or as agreed in regular intervals.
• Proactively seek alternative sample and recruiting strategies, providing ideas to improve response rate and reduce costs in each project.
• Have an excellent understanding of the M3 sampling, emailing, and reporting tools to ensure they are used to the best of their capabilities in supporting project deliverability.
• Provide constructive feedback to the line manager and assist in bringing ideas on areas where M3 sampling, emailing, and reporting tools can be improved in their functionality.
• Ensure that KPIs including but not limited outsource rates, panel recruitment and quality scores are achieved monthly.
• Assist the team in developing custom recruitment strategies to grow membership of the M3 Global Research panel.

• 1 year of experience in Market Research, preferably in recruiting, sampling or fieldwork.
• Exceptional written and verbal communication skills, with demonstrated knowledge of English grammar rules.
• Strong Microsoft Office skills (Advanced/ Intermediate Excel) and quick learner of new technologies/software.
• Exhibit strong critical thinking skills and take initiative to improve skills and troubleshoot proactively using all available resources to support project success.
• Ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives.
• Self-motivated and able to (re)prioritize tasks throughout the workday.
• Exceptional time management, organizational skills, attention to detail and ability to multitask.
• Comfortable with change, ability to derive opportunity from uncertainty.
• Fluent in English

About M3USA

M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems. Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements. Embrace the chance to drive change with M3 USA.

*M3 reserves the right to change this job description to meet the business needs of the organization

Due to our continued growth, we are hiring for a Project Delivery Assistant with M3 Global Research

Please submit all resumes in English. Candidates located in the Philippines will be asked to support US EST hours.