Compliance Coordinator

Who We Are

At Lucet, we are industry leaders in behavioral health, dedicated to helping people live healthy, balanced lives. Our purpose is to advocate for and improve the overall well-being of those we serve, through balanced treatment of the mind and body.

As part of the Lucet team, employees join a mission-driven organization committed to making a lasting impact. Whether through behavioral health navigation, in-home medical care, or 24/7 crisis support, our work is rooted in empathy, collaboration, and a shared passion for helping people thrive.

Why Join our Team

At Lucet, we’re committed to creating a workplace where top talent thrives both personally and professionally. We offer a dynamic, mission-driven environment where your work has real impact, your unique background and experience are valued, and no two days are alike. If you’re passionate about meaningful work and delivering impactful results, we encourage you to apply!

We support our team with a competitive compensation and benefits package, including:

• Hourly compensation between $24 - $26.50, PLUS an annual performance-based, discretionary incentive.
  *Compensation is dependent on non-discriminatory factors including but not limited to an applicant's skills, education/degrees, certifications, prior experience, market data, and other relevant factors.

• Comprehensive health benefit options: Medical, dental, and vision coverage

• 401(k) with competitive employer match

• Company-paid life and disability insurance

• Paid parental leave and wellbeing incentives

• Generous paid time off, including volunteer time

• Flexible spending accounts for healthcare and dependent care

• Professional development opportunities and tuition reimbursement

• Remote work flexibility (role-dependent)

• Opportunity for meaningful growth, both personally and professionally, where your unique background and experience is welcomed and valued.

At Lucet, your work will directly support our mission to improve behavioral, physical, and social health—one member at a time.

What You Will Do - Essential Functions

The Compliance Coordinator acts as a liaison between internal departments and stakeholders to ensure compliance in projects and business initiatives. Key responsibilities include identifying and mitigating risks, managing clinical communications, ensuring adherence to compliance and regulatory standards, leading process change initiatives, and maintaining a mental health parity information repository and task tracking system. The role involves collaboration with multiple internal and external entities and maintaining accountability for process integrity and compliance.

• Stakeholder Coordination and Communication
  
  • Coordinate and communicate with key stakeholders to ensure timely visibility and resolution of sensitive issues, compliance requests, and impacted tasks.
  • Manage and support internal and external compliance matters by triaging concerns, investigating root causes, collaborating with operational teams, drafting responses, and ensuring regulatory timelines are met.
• Data Management and Documentation:
  
  • Maintain accurate and compliant records by entering, tracking, and managing documents, data, timelines, and meeting minutes within compliance software and related systems.
  • Analyze and extract complaint and compliance data to identify trends, support reporting, and ensure documentation aligns with organizational and regulatory requirements.
• Research and Compliance Monitoring
  
  • Conduct research and analysis of contractual, regulatory, and legal requirements, including monthly OIG exclusion and adverse action screenings, and participate in internal and external audits and regulatory inspections.
  • Support compliance operations by managing policies and procedures, coordinating meetings, assisting Compliance and Ethics initiatives, and maintaining organized digital workspaces in Microsoft Teams and internal systems.
• Adhere to Lucet’s Mission Statement, Core Values, Behaviors, Code of Ethical Business Conduct, and Compliance Program.
• Comply with all Federal and applicable Stateand local laws and Lucet Policies and Procedures regarding privacy, confidentiality, and security of health information, and other designated information.

Who You Are

• Required Qualifications
  • Bachelor’s level degree or equivalent experience.
  • 2+ years’ experience in a compliance role within a health care setting, or an equivalent combination of education and experience.
  • Excellent verbal and written communication skills.
  • Ability to follow directions and work independently
  • Concurrently handle multiple projects and tasks
  • Perform detailed work accurately and take initiative to learn new tasks.
  • Strong analytic, critical thinking, interpersonal, and technical skills.
  • Consistently demonstrate a high standard of personal and professional conduct, ethics, objectivity, judgement, and discretion.
  • Ability to maintain confidentiality and handle highly sensitive information with discretion.
  • Proficiency with Microsoft Office (Word, Excel, Outlook, etc.) and Adobe Acrobat
  • History of interaction with all levels of an organization and types of internal and external stakeholders.
  • Must be flexible and able to manage multiple priorities and meet all applicable deadlines.
  • Willingness to work non-traditional hours as rarely needed to assist with urgent business needs.
  • Ability to pass background check upon hire and throughout employment to include criminal felony & misdemeanor search, SSN validation/trace search (LEIE), education report (highest degree obtained), civil upper and lower search, 7-year employment report, federal criminal search, statewide criminal search, widescreen plus national criminal search, health care sanctions-state med (SAM), national sex offender registry, prohibited parties (OFAC) (terrorist watchlist), and a 10-Panel Drug Screen.

Living our Values:

• • Serving everyone with compassion and leading with empathy.
  • Stepping up and creating value by taking charge and acting when there is an opportunity.
  • Adapting in a changing world by recognizing our responsibility to be agile and respond quickly.
  • Nurturing growth and belonging by respecting and celebrating everyone for who they are.

Competencies

• • Strong interpersonal skills, and ability to effectively present information to employee at all levels of the organization
  • Ability to recognize an issue when it exists, and to independently identify root cause and remediation
  • Analytical
  • Ability to think critically and apply information to improve processes
  • Detail oriented
  • High level of initiative and strong independent work ethic
  • Able to work independently and in a team environment
  • Ability to embrace change

Working Conditions:

• • Work is performed from home with company-provided equipment. Sitting for long periods of time is expected and use of fingers and hands for typing is necessary.
  • A quiet workspace with minimal background noise for calls.
  • High-speed internet service (cable or fiber optic) with minimum download Speed of 20 Mbps, Upload Speed of 5 Mbps, and Maximum Latency of 100 milliseconds (must be installed before starting) required.
  • Frequent use of computer and phone systems
  • Must be able to constantly remain in a stationary, sitting position, communicate and exchange information with others, inspect information, perform repetitive motions with arms and fingers, interpret data, problem solve, make decisions, organize and plan, and maintain a positive and professional attitude in all situations.

We encourage applicants from a variety of backgrounds and experiences to apply, especially those who can demonstrate how their unique qualifications and skills align with the requirements of this role and support our mission to improve whole-person health.

This position will accept and review new applications and resumes no less than 5 business days after the original posting date and may remain open an extended period of time with no set end date based on the level of interest.