Enrollment & Credentialing Specialist

We are Local Infusion.

Local Infusion is the fastest growing infusion provider in the United States, with a mission to transform the specialty infusion industry, because patients deserve better. By providing both exceptional, patient-centered care and the proprietary, AI-driven technology powering it, Local Infusion accelerates access, simplifies workflows, and improves outcomes for everyone in the infusion journey — from patients and clinicians to health plans, health systems, employers, and pharma.

Clinicians can spend less time on paperwork and more time with patients, bringing comfort, connection, and community back to healthcare. With Local Infusion, every patient and every care team is fully supported, every step of the way.

Job Summary - Enrollment & Credentialing Specialist:

The Enrollment & Credentialing Specialist is responsible for enrolling healthcare providers with insurance payers, maintaining accurate credentialing records, and ensuring timely processing of applications, revalidations, and updates across multiple payer platforms. This role supports Contracting, Revenue Cycle, and Operations by ensuring payers are properly enrolled and credentialed to bill without delays and maximize revenue for Local Infusion.

Key Responsibilities:

• Manage end-to-end payer enrollment for infusion therapy providers with commercial and government payers (Medicare, Medicaid, commercial plans)

• Prepare and submit enrollment applications via payer portals (UHC, BCBS, Aetna, Cigna, etc.) and enrollment systems (CMS, Availity, NaviNet, CAQH)

• Track application status across multiple platforms, follow up with payers, and resolve issues or discrepancies

• Coordinate re-credentialing and revalidation processes to prevent lapses in provider credentials

• Communicate regularly with credentialing, contracting, revenue cycle, and payer representatives

• Maintain thorough knowledge of payer enrollment processes, credentialing requirements, and RCM processes across different portals and platforms

• Ensure compliance with payer requirements, regulations, and organizational policies

• Maintain documentation and audit-ready records of all enrollment activities

• Manage multiple applications and deadlines simultaneously

Qualifications:

• Bachelor's degree preferred + 1–3 years of experience in payer enrollment, credentialing, healthcare administration, or related revenue cycle function

• Familiarity with payer portals (UHC, BCBS, Aetna, Cigna, etc.) and enrollment systems (CMS, Availity, NaviNet, CAQH, etc.)

• Thorough understanding of payer enrollment processes, credentialing processes, and RCM processes across multiple different portals and platforms

• Strong attention to detail and organizational skills

• Ability to manage multiple applications and deadlines simultaneously

• Excellent communication and follow-up skills

Preferred Skills:

• Knowledge of revenue cycle management and insurance billing processes

• Experience working with multiple payer types (commercial, Medicare, Medicaid)

• Problem-solving skills to address enrollment delays or denials

• Proficiency in Microsoft Office and credentialing software

• Experience in infusion therapy or specialty healthcare billing

The Local Infusion Way

Local Infusion is a respectful upbeat team united by our mission of shaping the way specialty infusion care is delivered. We are highly ambitious but understand that in order to do a great job, we have to take care of ourselves; we expect that you will have time and energy devoted to your families, friends and hobbies.

As part of our team, full-time employees get:

• Medical, dental, and vision insurance through our employer plan

• Short and long-term disability coverage

• 401(k) — as an early-stage startup, and we match!

• 15 Days PTO — and we want you to take it!

• Competitive paid parental leave and flexible return to work policy.

• We invest in your career. Our company is growing quickly, and we'll give you the opportunity to do the same. You'll have access to a number of professional development opportunities so that you can keep up with the company's evolving needs and grow your career along the way.

We don’t discriminate—Local Infusion is an Equal Employment Opportunity (EEO) Employer. We fundamentally believe that a more diverse and inclusive team leads to a stronger company more able to achieve our vision.