Operations Development Program (DART Ops - Central)

• Gain real-world experience across service, sales, parts, and customer experience functions.

Dedicated mentorship and personalized guidance

• Work closely with leaders who provide support, coaching, and structured development to accelerate your growth.

A strong foundationin both business and customer-facing skills

• Build confidence in operational processes while learning how to deliver exceptional customer service.

Comprehensive training and performance support

• Receive ongoing training, feedback, and opportunities to build the skills needed for future leadership.

A built-in network and supportive community

• Join a cohort of peers and professionals who help you learn, connect, and grow throughout the program.

Training& Onboarding (3–4 Months)

Begin with a structured onboarding experience designed to introduce you to dealership operations, customer service fundamentals, and key business processes. This phase includes hands-on learning, job shadowing, and guided training sessions.

Department Rotations

Gain well-rounded operational knowledge through rotations in:

• Sales– Learn customer engagement, product knowledge, and sales processes.

• Service– Understand workflow, technician coordination, and service delivery.

• Parts– Explore inventory management and parts operations.

• Back Office– Experience administrative functions, reporting, and operational support.

• F&I (Finance & Insurance)– Get exposure to financial products, compliance, and deal struture.

Leadership Exposure

Collaborate withstore leadersandsupport group teams,participatingin meetings, workshops, and coaching sessions that provide insight into strategic decision‑making and dealership-level operations.

Program Outcome

By the end of the program,you’llgraduate with:

• A strong understanding of how each department works

• Broad operational experience across thestore

• Enhanced skills for customer-facing and business roles

• A clear pathway foraccelerated career growthwithin the store

Responsibilities

Earning Customers for Life 

• Build meaningful relationships and delivera high-quality, consistent experience that supports customers and teammates.  

Take Personal Ownership 

•  Follow through on commitments, communicate clearly, and ensure your work meets expectations. 

Improve Constantly 

• Seek feedback, refine your skills, and look for opportunities to make processes more efficient. 

Having Fun 

• Support a positive culture by staying engaged, connecting with your team, and helping create a workplace where people feel valued. 

Skills & Qualifications 

• Strong communicationand active listening skills

• Professional, reliable, and detail‑oriented

• Quick learner with strong adaptability

• Collaborative team player with a problem‑solving mindset

• Self‑motivated, accountable, and open to feedback

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of thejob.*

• Up to 1/3 of time: standing,walking,lifting upto 25 pounds

• Up to 2/3 of time:sitting, kneeling, reaching, talking,hearing

*Reasonableaccommodationsmay be made to enable individuals to perform the essential functions.

NOTE: Thisis not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job. While this list is intended to bean accuratereflection of the current job, the company reserves the right to revise the functions and duties of the job or to require thatadditionalor different tasks be performed.