The LexisNexis Customer Operations AI team is offering a Summer 2026 internship for students seeking hands-on experience improving digital customer support through data and insights. The role involves analyzing customer interactions, feedback, and performance data to identify areas for improvement and developing practical recommendations.
Requirements
- Currently enrolled in an undergraduate or graduate program in any related field
- Proficiency in Microsoft Office, specifically Excel
- Interest in understanding customer experiences and improving how people interact with digital tools
- Experience in analyzing written information and basic data to identify patterns and insights
- Effective written and verbal communication skills
- Customer-focused mindset with a structured approach to problem-solving
- Curiosity and eagerness to learn new tools and technologies
- Self-driven and open to receiving and applying constructive feedback
