United States onlyKoniag Professional Services, LLC is seeking a ServiceNow Self Service Task Lead to support KPS and the Department of Health and Human Services in developing a secure, scalable, and integrated Human Capital Management solution. The ideal candidate combines strong technical ServiceNow migration and configuration skills with an understanding of federal government systems and requirements.
Requirements
- Manage schedule, task assignments, requirements, and deliverables for the EMHRSS workstream
- Provide guidance to the team on Requirements gathering techniques, Change Management, Risk Analysis, and Metrics Reporting
- Lead the data analysis and preparation for migration of EMHRSS module for HHS
- Develop and document business rules and data requirements for key processes such as leave requests, performance review initiation, and personal information updates
- Coordinate integration with payroll, benefits, timekeeping, and other third-party systems
- Leverage ServiceNow platform expertise to configure modules, workflows, and integrations
- Support Change Control Board activities, incident management, continuous service improvement, and knowledge transfer initiatives
- Collaborate with fellow task leads and stakeholders in the development, integration and sustainment of unified HCM capabilities
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401K with company matching
- Flexible spending accounts
- Paid holidays
- Three weeks paid time off
