United States onlyFor over 45 years, Advizex has helped businesses navigate the changing landscape of information technology (IT) to find the right solutions to achieve their business objectives. To create true business value our innovative solutions are designed to meet customers’ individual business needs. Our people bring deep technical expertise and real-world experience to develop lasting business relationships. Through our deep heritage built from Applications to Infrastructure are essential elements of our approach driving adoption of new innovative solutions. Today, it is the further integration of Applications and Infrastructure that unleashes the power of Software Designed IT Modernization and Cloud Computing with Security requirements as the underpinning of these focused solutions.
We pride ourselves on providing exceptional Managed IT services to our clients. Our team believes that the way to build trust and a long-term client relationship is by ensuring that expectations are crystal clear, making our work transparent, and being great communicators. Advizex brings in-depth and proven expertise to managed services. We view technology holistically, which means we take the time to understand our customers’ business environment and objectives before delivering actionable ideas to improve our customers’ IT infrastructure and user experience.
The successful candidate will lead initiatives around identity, collaboration, automation, and patching best practices, working closely with clients to ensure stable, secure, and efficient Microsoft environments.
- Competitive salary and performance-based bonuses
- Comprehensive health, dental, and vision insurance
- Retirement savings plan with company profit sharing
- Professional development opportunities
- Flexible work arrangements:
- Remote Position
- Generous paid time off and holiday
- A career with a company where you will be challenged, respected, and valued.
- A career with a company where most people of 10+ years of tenure and have deep subject matter expertise.
- Design, manage, and troubleshoot hybrid Active Directory environments including on-prem, and hybrid Active Directory and Entra ID.
- Implement and maintain Microsoft 365 services including Exchange Online, SharePoint Online, Teams, OneDrive, and Intune.
- Experience managing Exchange Server (2013/2016/2019) including mailbox databases, DAGs, connectors
- Administration of DNS, DHCP, file/print services, and certificate services (PKI)
- Maintain patch management best practices across Windows Server and Desktop infrastructure using native tools and/or RMM platforms.
- Knowledge of Azure IaaS services (VMs, storage, virtual networks)
- Experience configuring and managing Microsoft Endpoint Manager (Intune)
- Automate routine administrative tasks with PowerShell and create scripts to support reporting, patching, and user management.
- Collaborate with customer stakeholders to develop IT roadmaps and provide ongoing advisory and project implementation support.
- Respond to escalated technical issues and serve as a senior escalation point for Microsoft services-related incidents.
- Lead knowledge sharing, documentation efforts, and continuous service improvement initiatives.
- Coordinate with remote support teams, validating their work and guiding their efforts as needed.
- Ability to manage multiple customer engagements simultaneously while meeting deadlines and service level expectations.
- Customer Service: Deliver exceptional customer service, ensuring end-user satisfaction and maintaining a positive relationship with clients.
- Bachelor’s degree in Information Technology, or related field.
- Minimum of 5 years of hands-on experience managing enterprise Microsoft infrastructure.
- Proven experience with:
- Active Directory and Entra/Azure AD (including Entra Connect)
- Group Policy and DNS management
- Exchange Server and/or Exchange Online (migrations, maintenance, troubleshooting)
- SharePoint administration (On-premise and Office 365)
- Windows Server patching and automation
- Management of RDS roles: RD Session Host, RD Connection Broker, RD Gateway, RD Licensing
- Strong powershell scripting skills for automation, reporting, and bulk configuration across services
- Strong verbal and written communication skills with a focus on customer success.
- 10+ years of experience supporting Microsoft technologies in complex or enterprise environments.
- Experience working within a Managed Services Provider (MSP) or customer-facing consulting role.
- Microsoft certifications such as:
- Microsoft Certified: Azure Administrator Associate (AZ-104)
- Microsoft 365 Certified: Enterprise Administrator Expert (MS-102)
- Microsoft Certified: Identity and Access Administrator (SC-300)
- Microsoft Certified: Windows Server Hybrid Administrator Associate (AZ-800 / AZ-801)
- Familiarity with service delivery using ITIL frameworks and ticketing systems like ServiceNow.
- Experience with security and compliance features of Microsoft 365 (MFA, Conditional Access, DLP).
- Experience with third-party monitoring and automation tools such as LogicMonitor, Datto RMM, or N-Able.
- Familiarity with other scripting or automation languages such as Python (bonus).
GE and US only