Techno Functional Specialist (Microsoft D365 Business Central)

Company Overview

Cartrack, a subsidiary of Karooooo Ltd. (listed on NASDAQ as KARO), is a global leader in mobility solutions, specializing in real-time data analytics, fleet management, and vehicle tracking. With over 2.3 million active subscribers across more than 23 countries, Cartrack’s mission is to drive efficiency and connectivity for vehicle fleets worldwide, making transportation smarter and more sustainable.

As a pioneer in the telematics industry, Cartrack provides a comprehensive Software-as-a-Service (SaaS) platform that delivers critical insights to businesses, enabling them to optimize their operations, reduce costs, and enhance safety. The platform is trusted by small to large enterprises across various industries, including logistics, insurance, and automotive, for its reliability, scalability, and robust performance.

At Cartrack, we are not just offering a job; we are offering the opportunity to be part of a mission-driven company that is transforming the way fleets operate globally. Our commitment to innovation, customer satisfaction, and sustainability is reflected in our continuous growth and strong financial performance, as we expand our footprint in key regions like Southeast Asia, Europe, and Africa.

Join us at Cartrack and be part of a dynamic team that is shaping the future of connected mobility, ensuring that fleets around the world are more efficient, safe, and connected.

Role Summary

• We are a seeking a strong candidate with proficiency in Microsoft Dynamics 365 Business Central and will be able to recommend and implement any necessary changes to our system.

• The potential candidate must have prior experience managing and configuring/updating the technical on Microsoft Dynamics 365 Business Central System.

Responsibilities

• Be part of the BC technical team within the group.

• Provide user support and training on issues in BC.

• Work with advanced finance users on pain points.

• Act as a liaison between business stakeholders and technical teams to gather requirements and provide updates.

• Participate in all phases of the project lifecycle, including planning, analysis, design, development, testing, and deployment.

• Ensure project deliverables meet quality standards and are completed on time.

• Improvement initiatives to support process owners to comply with SOX requirements.

• Configure and customize Microsoft Dynamics 365 Business Central to meet specific business requirements.

• Ensure seamless integration of Business Central with other enterprise systems (eg. Power BI).

• Troubleshoot issues faced between systems and servers (eg. Basic troubleshooting such as server restart, move files around. wherever manual intervention is required).

• Utilize APIs and middleware to facilitate data exchange between systems.

• Monitor system performance and make recommendations for improvements.

• Troubleshoot and resolve technical issues related to Dynamics 365.

• Create and maintain integration architecture, technical documentation, including design specifications and user manuals.

• Document integration processes and data migration strategies.

• Conduct training sessions for end-users on new features and functionalities.

• Stay updated on the latest Dynamics 365 features and best practices to recommend enhancements.

Qualification & Experience

• Degree in Computer Science, Information Technology, or a related field.

• 7-12 years of experience in IT consulting, with a focus on Microsoft Dynamics 365 Business Central. Experience with end-to-end implementations is preferred.

• Proficient in Microsoft Dynamics 365 modules, in particular Finance.

• Familiarity with Microsoft Power Platform (PowerApps, Power Automate).

• Strong understanding of system architecture, configuration, and customisation.

• Experience with integration tools and techniques, including APIs and middleware.

• Knowledge of programming languages such as C#, JavaScript, and SQL.

• Experience in data migration and management.

• Excellent communication and interpersonal skills to liaise between technical teams and business stakeholders.

• Strong problem-solving abilities and analytical thinking.

• Ability to work collaboratively in cross-functional teams.