DevOps Engineer (Senior Application Support Engineer - Billing Applications)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a DevOps Engineer (Senior Application Support Engineer – Billing Applications) in India.

This role offers the opportunity to take ownership of critical billing applications in a high-impact, enterprise environment. You will be responsible for maintaining, troubleshooting, and optimizing key systems that ensure accurate and reliable billing operations. The position requires hands-on technical expertise, strong problem-solving skills, and the ability to work collaboratively across multiple teams. You will manage incidents, requests, and changes while contributing to process improvements and system stability. This role involves on-call support and rotational shifts aligned with EU business hours, providing exposure to global operations. You will work with a diverse technology stack, including IBM Informix, Java, C#, VB.NET, and shell scripting, and play a key part in ensuring the seamless operation of billing workflows.

Accountabilities

• Develop, maintain, and support enterprise billing applications such as IAS, IBS+, IBBR, and IBPS.
• Manage ServiceNow tickets, including incidents, requests, and change management tasks.
• Troubleshoot and resolve application issues promptly to minimize business impact.
• Write, optimize, and maintain code using IBM Informix 4GL, Java, C#, VB.NET, and Shell scripting.
• Support end-to-end billing processes and ensure application reliability.
• Participate in rotational on-call support during weekends or EU business hours.
• Collaborate with cross-functional teams to identify improvements and enhance system performance.

Requirements

• 4+ years of experience in enterprise application support, preferably with billing applications.
• Strong coding skills in IBM Informix 4GL, Java, C#, VB.NET, and Shell scripting.
• Hands-on troubleshooting experience with Informix database errors and complex workflows.
• Familiarity with billing processes, application lifecycle, and enterprise-scale systems.
• Willingness and flexibility to work in rotational/EU shifts.
• Bachelor’s degree in Computer Science, IT, or a related field.
• Preferred certifications in Java, Informix, or related technologies.
• Excellent problem-solving, analytical, and communication skills.

Ability to work independently and as part of a collaborative team

Benefits

• Competitive compensation based on experience and market standards.
• 100% remote work with rotational shift flexibility.
• Exposure to enterprise-scale billing systems and a diverse technology stack.
• Opportunities for skill development and career growth in application support and DevOps.
• Participation in global projects and collaboration with international teams.
• Supportive work environment emphasizing learning, collaboration, and continuous improvement.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.

🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role.
Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!