JMA is seeking a Technical Support Engineer - DAS to join its team, providing remote and on-site support for JMA DAS solutions and wireless services. The ideal candidate has 2+ years of experience in Distributed Antenna Systems and knowledge of LTE and 5G protocols. Expect to travel up to 60% of the time and sometimes without notice.
Requirements
- Review Performance and Acceptance Test Plans
- Creating, updating, closing out tickets in a timely manner
- Follow processes
- Sense of Urgency
- Multitasking
- PIM/Sweep/CW Test
- SOW Creation when required
- Performance Testing
- Performance Data Review
- Troubleshooting
- Customer Support
- Root Cause analysis Review
Benefits
- Comprehensive health and wellness coverage
- Monetary rewards towards health goals
- Company-provided personal protection benefits at no additional cost
