Solution Architect

Itron Resiliency Solutions is seeking a passionate, self-motivated, and technically sophisticated Solution Architect with a strong background in SaaS solutions within the utility industry. This role provides cross-functional support to help Enterprise/Client Executives (E/CEs) effectively position and sell the Worker Safety (WS) and Emergency Planning & Response (EP&R) solution suites.

The Solution Architect plays a pivotal role in shaping how Itron delivers value—by translating technical capabilities into compelling, customer-centric stories that address real-world challenges and deliver measurable benefits.

Solution Architects are assigned to named accounts and serve as the solution resource to the Enterprise/Client Executive. They act as trusted advisors to functional and technical buyers, partner with Sales to lead strategic engagements (including product demonstrations, hands-on pilots, and business case workshops), and collaborate internally with Product and Delivery teams to ensure proposed offerings are technically sound and commercially aligned.

Duties & Responsibilities

• Act as the Solution Owner for assigned pursuits, partnering with Enterprise and Client Executives to qualify prospects, develop deal strategies, deliver product demonstrations, lead solution workshops, and assess delivery feasibility.

• Engage with senior business and technical decision-makers to understand strategic objectives and demonstrate the value proposition of Itron Resiliency Solutions WS and EP&R offerings.

• Ensure continuity between pre-sales and delivery by confirming technical scope, integration feasibility, and solution strategy.

• Play a key role in RFP responses by drafting functional and technical answers that are accurate, clear, and compliant.

• Collaborate with Enterprise and Client Executives to create and shape new opportunities that expand solution scope and increase Total Contract Value (TCV).

• Partner with Product and Delivery teams to identify adoption-critical requirements and perform fit-gap analyses for new use cases.

• Demonstrate understanding of alternative technologies and competitor approaches to clearly articulate Itron’s differentiation.

Required Skills & Experience

• Bachelor’s Degree in Engineering, Computer Science, Information Systems, or a related technical field—or equivalent experience.

• 5+ years of client-facing experience in SaaS pre-sales, solution architecture, product management, or related roles within the utility industry.

• Proven ability to storyboard customer use cases and translate them into executable technical solutions with clear business value.

• Strong written and verbal communication skills, with confidence presenting to both technical and executive audiences.

• Excellent software demonstration skills that incorporate business value into solution presentations.

• Ability to travel 40–50% for customer and internal meetings.

• Work-from-home capability with no physical limitations preventing travel or meeting expectations.

Preferred Skills & Experience

• Experience with utility industry resiliency solutions, emergency planning, or worker safety technologies.

• Familiarity with SaaS integration strategies and enterprise architecture frameworks.

• Knowledge of competitive landscape and ability to articulate differentiation effectively.

Benefits Info:

This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!