Location:
- Participate in customer-facing workshops and discovery - oftenwith customer’s technical team, and develop a technical deployment plan
- Ensure detailed integration with other systems and apps, includingSalesforce, Google,
Microsoft, IDP software other SaaS products and custom apps/bots
- Securely set up, refresh and reconfigure a customer’s Slackenvironment based on IT, governance and technical requirements
- Create and present detailed technical information, supporting thesales cycle and assisting with scoping work efforts for complex endeavors
- Build, design and develop custom Slack applications that tacklemajor client roadblocks such as onboarding, recognition, polling etc
- Identify the gaps between current and desired end-states of Slackand plan solutions
- Support and escalate points for technical issues and resolve Slackescalation queues
- Assist with delivery management processes and enforcement
- Offer training on all Slack, custom Slack apps, workflows etc
Requirements
- Bachelor’s/Master’s degree in Engineering, Computer Science (orequivalent experience)
- Minimum of 2+ years of experience as Tech Lead / SolutionsArchitect
- Fluency in English to ensure smooth communication withinternational teams and good interpersonal and communication skills
- Proficiency with web services/ RESTful APIs
- Strongholds in databases, including knowledge of SQLand NoSQLmodels
- Expertise in configuration and integration using tools like PowerShell,JavaScript, Postman, etc.
- Strong grasp of JavaScript (NodeJS) / Python and AWS
- Knowledge ofdigital workplace tools, specifically Slack Admin, Slack Workflows, SlackForms, Slack APPs and APIs (SFDC a bonus!)Uses Slack in daily work
- Hands-on proficiency with data exchanges
- Familiarity with networking and internet protocols, includingTCP/IP, DNS, SMTP, HTTP, and distributed networks
- Understanding of cloud security models and API security models andDLP providers
- Practical knowledge of SDLC, ITIL, and Agile Frameworks
- Experience working in an Agile environment
- You possess excellent written and verbal communications skills,with the ability to go a mile deep with technical customer resources or todescribe the most basic capabilities to a business user
- You have excellent presentation skills for presenting both business-orientedsolutions and sophisticated technical concepts
- You have experience leading and crafting technical projects, engagingwith and motivating change across multiple IT executives and organizationallevels.
- You have experience working directly with Sales and Success teams,Consultants, and System Integrators
- Startup mentality, working in a fast-paced environment with ambitionto grow and scale a team in the future
Benefits
- Full Time Employment with competitive salary and benefits
- Medical, dental, and vision insurance coverage
Details
