Join us on our exciting journey! We are looking for a COA Accelerator Client Subscription Manager to manage onboarding and ongoing support for clients, deliver training sessions, and drive customer success initiatives. As a key player in our team, you will have the opportunity to address challenging client issues and contribute to the development and growth of our company.
Requirements
- Degree in Life Sciences or related field
- 3 years of experience in a consulting / advisory / strategy role in the COA / PRO space
- Strong client-centric mindset with proven ability to build and maintain relationships
- Previous consulting, sales or business development experience (account management, customer success, or similar roles are a plus)
- Deep knowledge of Clinical Outcome Assessments (COAs), Patient Experience Research and associated services
- Excellent communication and interpersonal skills
- Proficiency in PowerPoint and ability to deliver compelling presentations
- Strong organizational and time management skills
- Ability to work independently in a remote environment and collaborate across global teams
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
