COA Accelerator Client Subscription Manager

Join us on our exciting journey! We are looking for a COA Accelerator Client Subscription Manager to manage onboarding and ongoing support for clients, deliver training sessions, and drive customer success initiatives. As a key player in our team, you will have the opportunity to address challenging client issues and contribute to the development and growth of our company.

Requirements

• Degree in Life Sciences or related field
• 3 years of experience in a consulting / advisory / strategy role in the COA / PRO space
• Strong client-centric mindset with proven ability to build and maintain relationships
• Previous consulting, sales or business development experience (account management, customer success, or similar roles are a plus)
• Deep knowledge of Clinical Outcome Assessments (COAs), Patient Experience Research and associated services
• Excellent communication and interpersonal skills
• Proficiency in PowerPoint and ability to deliver compelling presentations
• Strong organizational and time management skills
• Ability to work independently in a remote environment and collaborate across global teams

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan