Customer Service (Job ID: VR750)

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C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT.
PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH

💼 We’re Hiring: Customer Service

📋 Job Information

Job Title: Customer Service

Job ID: VR750

Location: Philippines

Work Schedule & Shift Assignment:

Our business operates 7 days a week, and we offer multiple shift schedules to meet client demands. Available shifts include (all times in PST):

5:00 AM – 2:00 PM

7:00 AM – 4:00 PM

8:00 AM – 5:00 PM

11:00 AM – 8:00 PM

Rest Day/Days Off:

Vary depending on client need

Common rest days include: Mon–Sun, Tue–Wed, Thu–Fri

Sat–Sun off is a possibility depending on the schedule required by the client

Compensation: $750 / month

Target Start Date: ASAP

🧩 Job Description

Handle inbound calls for U.S.-based home services businesses such as cleaning companies, electricians, plumbers, landscapers, etc.

Represent the client as if you are part of their office team, answering calls pleasantly with a smile and using the client’s standard greeting

Take detailed call summary notes during each conversation, including customer contact information, reason for inquiry, and any other relevant information

Send complete and accurate call summary notes to the client after each call

Maintain high attention to detail to avoid typos or missing information

Training will be provided on answering questions and booking appointments using the client’s CRM/scheduling platform

🛠️ Qualifications & Skills

Technology Requirements:

Internet speed of at least 40 Mbps with low latency

Computer with at least 6 cores, 12 threads, and 8 GB RAM

Reliable backup power source

Working Qualifications:

Previous BPO or call center experience preferred

Ability to multitask: handle calls, take detailed notes, and send follow-up messages or emails

Confident in communicating directly with U.S.-based clients to confirm directions or receive feedback

Strong attention to detail and accuracy in all tasks

Motivated, hard-working, and eager to add value

Willingness to learn and adapt to client processes

Experience working from home is a plus but not required

Submit your application today and take the first step toward your next great opportunity!