United States onlyThe Inside Sales Manager will create, manage, and implement sales processes to develop a high-performance onsite and/or remote sales team, ensuring compliance with regulatory and company requirements.
Requirements
- B2B Inside Sales Manager
- Participate in the hiring, training, and development of a productive onsite and/or remote sales team.
- Manage team in accordance with Inogen’s five core values, policies, and procedures.
- Identify ongoing training gaps and work in conjunction with Inogen’s Training Team to develop and implement team or individual training to increase overall team production and implement successful processes.
- Meet frequently with the team to review progress, strategies, goals, and achievements and develop actions to ensure performance targets are achieved.
- Continually monitor and track representative productivity and motivate the team to achieve goals.
- Utilize consistent management and retention techniques to minimize attrition and support achievement of targets.
- Manage the performance review process and ensure employee development plans are established.
- Effectively utilize CRM and Lead Management systems to assess team performance and sales pipeline health and take action based on analytical assessment.
- Develop the department budget and track and update as required.
- Work cross-functionally to resolve issues including billing, shipping, and lead management disputes.
- Maintain regular and punctual attendance.
- Comply with all company policies and procedures.
- Assist with other duties as assigned.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) plan
- Employer contribution and match
- Paid leaves
- Paid volunteer time
