United States onlyJob Description
The Quality Assurance Group Manager I manages and mentors a team typically consisting of 6-12 reports (and usually 1-2 teams) of Quality Assurance (QA) professionals embedded within multiple Software Engineering teams. This role sits at the dynamic intersection of technology and leadership, demanding strong technical knowledge, exceptional people management skills, and strategic oversight. The Quality Assurance Group Manager I’s primary purpose is to champion the growth and development of their team members, ensuring their individual and collective success while driving the overall quality of our products. This is a full-time position with remote, hybrid and on-site opportunities available.
Responsibilities
- Optimizing Engineering Operations
- Contributing to the management of implementation plans, including milestone planning, coordinating Quality Assurance resources, and overseeing sufficient testing planning
- Monitoring Quality Assurance bandwidth, coordinating with Development Department Managers and project teams on timing, and to keeping up with Quality Assurance documentation updates
- Shaping the Quality Assurance Department’s test strategy and direction, and owning and facilitating the efficiency of the team’s technical resources to meet testing and coverage needs
- Actively engage with the team's efforts and workloads to proactively identify and escalate issues, resolve team questions, and synthesize feedback for the Quality Assurance Department Manager
- Providing clear communication on strategy, ticket ownership, and facilitate complex cross-team or cross-departmental coordination
- Attending planning meetings to manage team pace, ensuring urgency for success while preventing burnout
- Advising teams with insights and recommendations to improve efficiency and effectiveness, through quality principles, tools, and processes
- Strategic Planning and Coordination
- Aligning and coordinating with the Quality Assurance Department Manager to proactively identify and take initiative on cross-team and cross-departmental needs, and company wide initiatives
- Contributing to staffing decisions, including identifying gaps, defining roles, and managing team size in support of company goals
- Assisting the Quality Assurance Department Manager with any necessary release activities, including monitoring of regression test plan execution
- Product Involvement
- Developing and maintaining a proficient understanding of relevant product areas under your supervision
- Collaborating with Software Engineering Management and Product Management teams on Quality Assurance specific considerations (resources, testing blockers) for product strategy direction and roadmap planning
- Effectively conveying product direction and priorities to individual members and overall team
- Relationships, Trust and Individual and Team Performance
- Building strong, trusting relationships with direct reports through regular 1:1s, prioritizing psychological safety, mutual respect, and trust at the individual and team level
- Fostering a culture of excellence and candid communication, ensuring employees feel encouraged to share ideas and opinions, and supported by both the company and the manager
- Cultivating productive relationships with peers and superiors in order to achieve collective goals
- Providing coaching, development, and career management to employees including conducting career planning, performance evaluations, compensation reviews, and promotions
- Setting clear performance expectations, proactively identifying and managing underperformers, and facilitating performance discipline procedures in coordination with Human Resources when necessary
- Reducing the impact of interpersonal and technical conflicts within and outside the teams through efficient resolution and facilitation
- Guiding onboarding activities for new engineers to reduce startup time and ensure their success within the division
Requirements
- Bachelor’s degree in Computer Science, related field or comparable experience
- 5 years of industry experience
- Managerial experience or a proven track record in technical leadership
- Excellent communication skills
- Excellent analytical and troubleshooting skills
- Written communication skills. Able to document issues effectively and concisely
- Good understanding of the Quality Assurance tool set, including virtualization, source control, automation frameworks, and test case management
- Familiarity with agile methodologies such as SCRUM
- Ability to lead and guide teams of 4 or more employees
About Us
Who are we?
Champions for industrial automation innovation and driven by a mission statement to empower our customers to swiftly turn great ideas into reality by removing all technological and economic obstacles, we create and deliver solutions that relieve pain points, bring efficiency to operations and optimize integration.
Why Choose Inductive Automation?
Our passion goes beyond customers. We celebrate your personal and professional milestones, and we support our teams with meaningful work in a collaborative environment.
We find that great work-life balance inspires teams to do their best work and empowers people to live their best lives. That's why diversity, fun, and flexibility are ingrained into our work culture.
The Inductive Automation team understands the importance of personal growth and social connection. So things like time for professional development, or company and team activities are baked right into the schedule to keep us all engaged, connected, and prospering.
Benefits and Perks
100% Employee Covered Health Care: Don’t pay a dime for your medical, dental, and vision insurance.
Paid Time Off: Receive paid holidays, vacation, and sick time.
401k with Match: Save for the future with our company-matching 401k program.
World-Class Headquarters: While on-site, enjoy complimentary snacks and beverages, then challenge a friend to a game of pool, table tennis, shuffleboard, or foosball.
Adjacent Nature Reserve: On-site employees enjoy breathtaking views and adventures that energize and inspire.
