System Consultant (Network & Infrastructure)

Job Title:System Consultant (Network & Infrastructure)

Location:Remote (U.S.)

Overview:Join our team as a System Consultant, where you’ll work with customers and internal architects to design, implement, and support the infrastructure behind our public safety product suite—on‑premises and in Azure.

• Work with customers and internal teams to translate requirements into secure, scalable infrastructure designs.
  
• Deploy and integrate servers, virtualization, storage, and networking into customer environments.
  
• Administer Windows Server, failover clusters, and Microsoft SQL Server.
  
• Maintain platform components (hypervisors, storage, firmware, and core services).
  
• Implement and validate backup and recovery solutions.
  
• Coordinate with vendors to procure, stage, and deploy hardware.
  
• Administer virtual environments (internal and customer-facing).
  
• Administer firewalls and related security controls at customer sites.
  
• Set up and troubleshoot VPN connectivity between Azure and customer locations.
  
• Monitor environments, respond to alerts, and troubleshoot issues to resolution.
  
• Apply reliability, security, and performance best practices across on‑premises and Azure deployments.
  
• Recommend tools and technologies that improve delivery and operations.
  
• Keep up with new technologies and apply them to drive continuous improvement.
  
• Explain technical concepts clearly to both technical and non-technical audiences.
  
• Create and maintain documentation and repeatable processes to improve delivery at scale.
  

Requirements

• Experience deploying and supporting infrastructure in customer environments (on‑premises and/or Azure)
  
• Hands-on administration of Windows Server, Active Directory, and Microsoft SQL Server (including clustering/HA/AlwaysOn)
  
• VMware administration plus server and storage fundamentals (SAN/enterprise storage)
  
• Working knowledge of networking and security concepts (firewalls, VPNs, segmentation, secure connectivity)
  
• Ability to troubleshoot across systems, prioritize issues, and drive problems to resolution
  
• Clear communication skills and comfort working directly with customers and cross-functional teams
  
• Strong documentation habits and a mindset for building repeatable, scalable processes
  

• Azure networking experience (site-to-site VPNs, routing, and connectivity troubleshooting)
  
• Scripting/automation experience (PowerShell, T-SQL, Terraform, Ansible)
  
• Experience with monitoring/alerting platforms and SNMP-based tooling
  
• Familiarity with load balancers, DNS, and SSL/TLS certificate management
  
• Experience with backup tooling and recovery testing
  
• Familiarity with endpoint protection / anti-malware tools