Project Manager – ITSM / ServiceNow

Project Manager – ITSM / ServiceNow responsible for delivering fixed-price IT projects, specifically ServiceNow ITSM implementations.

Requirements

• Vendor-side fixed-price project delivery experience
• 2–3 end-to-end ServiceNow ITSM implementations required
• Experience with ITSM plus modules such as CMDB, ITAM, and ITOM
• Strong PM governance, budgeting, and stakeholder management background
• Proven experience managing fixed-price projects from the vendor/consulting side
• Successfully delivered 2–3 end-to-end ServiceNow ITSM implementations
• Experience leading implementations involving ITSM, CMDB, ITAM, ITOM, and Custom ServiceNow workflows
• Strong IT Services & Consulting background
• Deep understanding of Waterfall and Hybrid delivery methodologies
• Strong stakeholder management, communication, and governance experience
• PMP, ITIL, or ServiceNow certifications preferred
• Bachelor’s degree required

Benefits

• 401k Matching
• Tuition Reimbursement