NetSuite Functional Consultant

Pre-requisites

• Experience: 1–3 years of experience in ERP implementations, ideally with NetSuite or comparable systems.
• Business Process Knowledge: Familiarity with core business process areas, including Record to Report, Design to Build, Order to Cash and Procure to Pay.
• Accounting Knowledge: Familiarity with basic US GAAP accounting concepts, native system transactions, financial reports and General Ledger impacts.
• Industry Exposure: Practical understanding of at least one vertical such as Services, Software/SaaS, Staffing, Wholesale & Distribution, Retail, Manufacturing, or Food & Beverages.
• Technical Familiarity: Basic knowledge of NetSuite configuration options (custom fields, workflows, reporting, dashboards). Experience with SuiteFlow or SuiteAnalytics is an asset.
• Soft Skills: Strong communication, problem-solving, and time management skills, with the ability to interact professionally with clients and team members.
• Certifications: NetSuite certifications are an asset.
• Education: Bachelor’s degree in Business, Accounting, Finance, Information Systems, or equivalent experience.

Key Responsibilities :

• Delivery
• Provide NetSuite consulting expertise utilizing industry-leading best practices, business analysis, and a pragmatic mindset to solve clients’ most complex requirements.
• Conduct business process mapping, requirements gathering, and design workshops with clients to define configuration requirements.
• Implement and deploy NetSuite solutions accommodating industry, business, and regulatory requirements across process areas.
• Configure NetSuite features, processes, roles, and permissions based on client requirements.
• Migrate legacy transactional and entity data from client systems into NetSuite.
• Troubleshoot issues arising during configuration and resolve them efficiently.
• Actively participate in multiple engagements, interacting directly with client stakeholders during the implementation.
• Document meeting minutes, requirements, and solution design decisions
• Support and lead User Acceptance Testing (UAT) and End-User Training sessions.
• Provide ongoing post-implementation support to drive user adoption and continuous improvement.

Training

• Learn Oracle NetSuite Leading Practices through the Oracle MyLearn portal and SuiteSuccess assets.
• Actively pursue NetSuite certifications as part of the defined certification path.

Internal Projects

• Participate in the development and improvement of internal processes, templates, and delivery documentation.
• Contribute to knowledge sharing through Lunch & Learns and internal working groups.

Internal Admin

• Attend mandated company meetings and daily standups.
• Participate in coaching/mentoring sessions and quarterly/yearly performance evaluations
• Follow meeting, communication, and documentation standards in all client and internal interactions.

Accountabilities

• Deliver high-quality NetSuite implementations on-time, on-budget, and within scope.
• Maintain accurate project documentation and meeting records.
• Achieve and maintain required NetSuite certifications.
• Contribute to team knowledge and internal process improvement.
• Ensure client satisfaction through proactive communication and reliable delivery.

Key Metrics of Success

• Utilization: Maintain billable utilization targets as defined by the organization.
• Project Delivery: Projects delivered on-time, on-budget, and with minimal scope creep.
• Quality of Deliverables: Positive internal QA reviews and limited credits issued to clients.
• CSAT: Positive client satisfaction scores from post-mortems and CSAT surveys.
• Certifications: Completion of NetSuite certifications within defined timelines.
• Team Contribution: Active participation in knowledge sharing and internal initiatives.