IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of ServiceTM.
Requirements
- Design, implement, and maintain automation and shared tooling within Cloud Operations to drive efficiency, reliability, and scalability.
- Lead event, incident, case, and problem management, as well as service‐request fulfilment, to ensure the security, latency, performance, efficiency, monitoring, emergency response, and capacity planning of IFS Cloud services.
- Demonstrate a strong commitment to the service and process quality and take proactive action to prevent issues from arising and resolve them quickly and effectively when they still do occur.
