United States onlyHyundai Capital America is hiring a Collections Associate to work on delinquent accounts via an automated dialer system. The role involves negotiating payment arrangements and providing customer recommendations to keep accounts current.
Requirements
- 2+ years collection or relevant experience
- Education in lieu of experience
- High school graduate
- Bachelor’s degree preferred
- Basic computer skills - Knowledge of Windows including Word and Excel
- Strong communication skills - Ability to clearly communicate thoughts and ideas to peers and customers
- Strong listening skills - Ability to listen and understand direction
- Strong negotiation skills – Ability to negotiate mutually beneficial arrangements with the customer
- Strong problem solving and soft skills – Ability to research and solve account issues while deescalating when necessary
Benefits
- Role is 100% remote
- Competitive pay-$22.40 per hour plus an annual bonus target of 6%
- Great benefits with very little out of pocket cost!
- Car purchase discount plus $350.00 car allowance!
- Medical, dental, and vision plans with no-cost and low-cost options
- Annual employer HSA contribution
- 401(k) matching and immediate vesting
- Vehicle purchase and lease discounts, plus monthly vehicle allowances by job level
- 100% employer-paid life and disability insurance
- No-cost health and wellbeing programs, including a gym benefit
- Six weeks of paid parental leave
- Paid Volunteer Time Off, plus a company donation to a charity of your choice
