We’re looking for a Customer Support Specialist to join a growing, product-led team, providing timely and high-quality support through non-voice channels. Ideal for someone who is detail-oriented, proactive, and confident in communicating clearly in writing.
Requirements
- Previous experience in customer support, preferably in a non-voice or back-office role
- Strong written communication skills with excellent attention to detail
- Ability to understand and explain technical or product-related information clearly
- Highly organised, with the ability to manage multiple tasks and priorities
- Problem-solving mindset with a proactive approach
- Comfortable working in a fast-paced, team-oriented environment
