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HostPapaHO

Technical Account Manager

HostPapa is a Canadian web hosting company, providing reliable services for small and medium-sized businesses worldwide.

HostPapa

Employee count: 51-200

United Arab Emirates only

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As a Technical Account Manager at HostPapa, you will be responsible for maintaining and enhancing customer environments, coordinating platform maintenance, and providing proactive technical guidance. You will work closely with internal teams and customers to ensure optimal platform performance and strong customer satisfaction.

Requirements

  • 8+ years in customer-facing roles (Technical Account Manager, Service Delivery Manager, Support Lead)
  • Fluent in English
  • Experience with service providers or cloud resellers, supporting enterprise clients
  • ITIL Foundation certification (V4 preferred); PMP, Agile, or Six Sigma are assets

Benefits

  • Competitive salary
  • Career advancement & professional development opportunities
  • Flexible work arrangements to support work/life balance

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

United Arab Emirates +/- 0 hours

About HostPapa

Learn more about HostPapa and their company culture.

View company profile

HostPapa is a Canadian-based privately owned web hosting company that provides shared, reseller, and virtual private server (VPS) hosting. Founded in 2006 by Jamie Opalchuk, the company aims to meet the needs of small and medium-sized businesses (SMBs) with reliable, feature-rich hosting solutions. Over 500,000 website owners trust HostPapa, making it a significant player in the web hosting industry. HostPapa's services include a variety of hosting plans, domain registration, and cloud solutions, all designed to offer high uptime and customer satisfaction.

Headquartered in Burlington, Ontario, HostPapa operates in several countries worldwide, including the United States, United Kingdom, Australia, and many others. The company promotes a family-oriented approach, emphasizing stellar customer service and support. With features such as free domain name registration, easy-to-use tools, and a money-back guarantee on their hosting packages, HostPapa stands committed to helping businesses establish and grow their online presence. The company has received various recognitions for its outstanding service and commitment to customer satisfaction.

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HostPapa

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