Systems Administrator

HireHawk is a global recruiting and talent network connecting professionals with remote opportunities at U.S. companies. As a Systems Administrator, you will play a pivotal role in ensuring the seamless operation and optimization of our Zoho CRM and Zoho Recruit platforms, supporting our mission to deliver best-in-class recruiting solutions.

Key responsibilities include:

• Implementing and administering Zoho CRM and Zoho Recruit to support business operations.
• Building workflow automations and leveraging Zoho APIs for process efficiency.
• Configuring custom modules and fields within Zoho to meet business requirements.
• Integrating Zoho with other platforms using webhooks or iPaaS tools.
• Creating and maintaining comprehensive technical and process documentation.
• Supporting end-users through ticketing systems and delivering training for business systems.

Requirements

Required Qualifications:

• Bachelor’s degree in IT or Computer Science
• 2+ years of hands-on administration experience with Zoho CRM and Zoho Recruit
• Strong proficiency in workflow automation, custom module, and field configuration within Zoho platforms
• Experience integrating Zoho with other systems using APIs, webhooks, or iPaaS tools
• Proficiency in creating and maintaining technical and process documentation
• Ability to support users via ticketing systems and deliver end-user training
• Willingness to use Hubstaff for time tracking
• Ability to work as an independent contractor and full-time during Eastern Time (EST) business hours

Preferred Qualifications:

• Relevant Zoho certification(s)
• Experience supporting users via ticketing processes
• Experience delivering end-user training for business systems

Benefits

• Access to a $200K+ perk marketplace with discounts on 150+ global services.
• Option to withdraw up to 50% of approved earnings before payday.