Operations Support Coordinator

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Job Description

Pay Rate: $48.00/hour

Provide administrative and operational support to the Peppermint USA team, with a focus on finance coordination, HR support, data management, and process automation. This role helps ensure day-to-day business operations run efficiently by supporting internal workflows, maintaining accurate records, and assisting in building scalable systems.

Responsibilities

• Support administrative operations, including invoice submission, tracking, and coordination with Accounts Payable to ensure timely processing
• Assist with HR-related functions, including onboarding support, documentation, tracking employee information, and maintaining compliance with internal policies
• Help build and maintain automation workflows (e.g., Zoho, reporting tools) to improve efficiency across operations, deployments, and internal processes
• Collect and consolidate data from multiple systems and sources to support reporting, analysis, and decision-making
• Track and follow up on requests across teams (finance, operations, HR, vendors) to ensure timely completion and communication
• Organize and transform data into clear, actionable reports (primarily in Excel or similar tools) for leadership visibility
• Monitor data for trends and insights to support operational improvements
• Process administrative reports, including expense reports, internal tracking reports, and deployment-related documentation
• Maintain accuracy across multiple systems and records while managing competing priorities
• Support additional administrative and operational initiatives as needed

Requirements

• Flexible, organized, and detail-oriented
• Good team player, with both coworkers and those in operations
• Maintain professionalism in all interactions
• Fundamental computer skills, including Microsoft Office and similar programs
• Ability to effectively engage with customers using proper telephone etiquette
• Good communication skills, both verbal and in writing

Preferred Skills

• Intermediate skills in Excel and Microsoft Office; willingness to train to a higher level
• Basic knowledge of Google Workspace Suite

What We Offer

• Paid time off (vacation and sick)
• Medical, dental, and vision insurance
• 401(k) with employer match
• Employee assistance program (EAP)
• Career development and ongoing training

Important to Know

• Veterans and candidates with military experience are encouraged to apply.
• Peppermint is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.

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