Senior Project Manager

About Us:

Heyo is a dynamic and innovative full service agency that specializes in creating cutting-edge design and development. We're on a mission to revolutionize user experiences through intuitive and responsive web interfaces. Join our talented team of engineers, designers, project managers and product managers to help us build the future of brand, web and product.

Position Overview:

We're seeking a skilled Senior Project Manager to lead the delivery of client engagements from kickoff through launch. As a Senior PjM, you'll own timelines, scope, budgets, and stakeholder communication across multiple concurrent projects — keeping engineering and design teams aligned, unblocked, and shipping great work. You'll be the connective tissue between our clients and our team, driving clarity and momentum at every phase.

Key Responsibilities:

• Own end-to-end delivery of client engagements — scope, schedule, budget, and quality

• Partner with clients and internal leads to define goals, deliverables, and success criteria

• Build and maintain project plans, RAID logs, and status reporting cadences that keep stakeholders informed and aligned

• Run scrum ceremonies (planning, standups, retros) and keep design/engineering teams operating smoothly

• Manage scope changes, surface trade-offs early, and lead difficult conversations with clients when timelines or priorities shift

• Identify and mitigate delivery risks before they become blockers

• Coordinate dependencies across multiple workstreams and resource allocation across the team

• Track project health metrics (margin, utilization, velocity, on-time delivery) and report to leadership

• Report directly to Head of Product.

• Help refine our delivery playbook

• Champion process improvements that make our team more efficient and our clients more confident

Qualifications:

• 5+ years managing software, design, or digital product projects — ideally in an agency or consultancy setting

• Proven track record delivering complex, multi-stakeholder engagements on time and on budget

• Strong client-facing communication skills with the ability to manage expectations, navigate conflict, and build long-term trust

• Comfortable translating between technical and non-technical audiences

• Skilled at managing competing priorities across multiple concurrent projects

• Deep experience with Agile/Scrum and adaptable to hybrid waterfall when projects call for it

• Strong understanding of design and development workflows and what good handoff looks like between disciplines

• Proficiency with Linear (what we use) or Jira, plus comfort in tools like Notion, Slack, and Google Workspace

• PMP, CSM, or equivalent certification a plus but not required

• Calm under pressure and energized by ambiguity

Heyo offers a variety of benefits, including:

• Unlimited paid time off

• Flexible schedule (make up your time for important personal, life, family events). We take work/life balance seriously!

• 4 day client work weeks. We spend Fridays working on internal needs and personal betterment.

• You'll get in trouble if we catch you working nights and weekends. For reals.

• 1 week paid holiday rest at the end of the year. Over 3 weeks of company holidays throughout the year.

• Health insurance coverage

• 401k Plan & matching

• Project referral commissions

• Paid parental, adoption/caregiver leave

• Education & conference budget

Everyone is welcome. Heyo is an equal opportunity employer. We don't discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Heyo is a tight knit team of individuals that love the work we do and more importantly, love the people we get to do it with. If a company who loves doing great work and focuses on people over profits sounds like the type of culture you're looking for, apply now!