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Heidi HealthHH

Solutions Engineer - US

Heidi Health is a pioneering AI medical scribe service that helps clinicians automate documentation tasks, enabling a greater focus on patient care.

Heidi Health

Employee count: 51-200

United States only

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Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible. The Solutions Engineer plays a critical role in unlocking and accelerating new deals and expanding Heidi's footprint with existing customers by serving as the primary technical point of contact throughout the sales cycle and expansion opportunities.

Requirements

  • 3–6 years of experience in customer facing technical role: Solutions Engineering, Sales Engineering, Consulting preferably in SaaS, healthcare, or enterprise software
  • Experience leading and owning technical and workflow discovery sessions
  • Working knowledge of EHR/EMR systems and healthcare integration standards: HL7, FHIR, REST APIs
  • Ability to synthesize complexity and communicate clearly to both technical and non-technical audiences.
  • Experience supporting sales cycles with healthcare providers, health systems, or EMR vendors
  • Comfortable operating autonomously in a fast-paced, early-stage environment where process is still being built

Benefits

  • Healthcare, Dental, Vision benefit options
  • 401k with 3% match
  • Personal development budget of $500 per annum
  • Become an owner, with shares (equity) in the company, if Heidi wins, we all win

About the job

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Job type

Full Time

Experience level

Location requirements

Hiring timezones

United States +/- 0 hours

About Heidi Health

Learn more about Heidi Health and their company culture.

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At Heidi Health, we are reshaping the landscape of clinical documentation through advanced artificial intelligence. Our AI medical scribe is designed to alleviate the administrative burdens that doctors face, allowing them to concentrate on what truly matters: their patients. Clinicians often spend a significant portion of their time on non-clinical tasks, and we aim to reverse that trend. By automating note-taking, invoice processing, and other repetitive tasks, Heidi enables healthcare providers to enhance their efficiency, offering a pathway to improved patient engagement and satisfaction.

With Heidi, the focus is on delivering tailored solutions for various medical practices. Our AI is capable of adjusting to the specific requirements of diverse specialties, from general practitioners to specialized fields like pediatrics and cardiology. Built on rigorous training using real-world scenarios, Heidi ensures that medical professionals can depend on its accuracy and reliability. Moreover, we adhere stringently to HIPAA and GDPR compliance, ensuring that patient information remains confidential and secure. By integrating Heidi into their workflows, clinicians are not only enhancing their productivity but also reclaiming their time, which can be better spent on patient care rather than on administrative tasks.

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Heidi Health

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