United States onlyOverview
Position Overview: We’re seeking an exceptional Lead Network Engineer that will lead and oversee corporate networking operations across our globally distributed organization. This is a hands-on technical leadership role managing a small team of 1-2 network engineers while remaining deeply involved in the design, implementation, and troubleshooting of our corporate network infrastructure.
About Center of Excellence:
Centers of Excellence (COE) are teams whose primary goal is to provide expertise in a specific field. COEs will usually provide support through training, research, and skilled leaders. In the case of HealthEdge, our Centers of Excellence incorporate the Human Resources, IT, Legal and Financial fields, all of which provide support to our Product divisions and allows the enterprise to move forward and achieve its goals.
Your Impact:
- Lead the design, deployment, and maintenance of corporate network infrastructure across multiple global office locations (India, US, The Philippines)
- Foster a culture of customer service excellence, accountability, and continuous learning to delight our end users
- Manage and mentor a team of 1-2 network engineers, providing technical guidance and professional development
- Oversee office network stacks including switches, routers, firewalls, wireless access points, and related infrastructure
- Troubleshoot complex network issues remotely across geographically distributed sites
- Develop and maintain network documentation, standards, and best practices
- Plan and execute network upgrades, expansions, and technology refresh cycles
- Collaborate with Corporate IT, Information Security, Product Infrastructure, and application teams on cross-functional initiatives
- Manage vendor relationships for network hardware, software, and support services
- Monitor network performance and implement optimization strategies
- Drive network architecture decisions that support business growth and security requirements
What You Bring:
- 7+ years of hands-on network engineering experience in enterprise environments
- Strong expertise with enterprise networking technologies: switching, routing, VLANs, VPNs, SD-WAN
- Experience with major network vendors (Cisco, Aruba, Palo Alto, Meraki, or similar)
- Proven ability to manage and troubleshoot networks remotely across multiple sites
- 1-2 years of experience leading, mentoring, or managing technical team members
- Strong understanding of network security principles and best practices
- Excellent troubleshooting and problem-solving skills
- Ability to work independently and manage competing priorities
- Strong written and verbal communication skills for both technical and non-technical audiences
- Experience supporting global, distributed workforce environments
- Relevant certifications (CCNP, CCIE, or equivalent)
- Familiarity with cloud networking (AWS, Azure)
- Experience with network automation and scripting (Python, Ansible)
- Experience with network monitoring and management tools
- Excellent communication skills
- Experience managing budgets, vendor relationships, and contractual negotiations
- Customer service orientation with commitment to exceptional user experiences
- Data-driven decision making with strong analytical and problem-solving skills
- Cultural sensitivity and ability to work effectively across diverse global teams
- Adaptability and resilience in fast-paced, dynamic environments
- Background or familiarity with healthcare compliance (HIPAA, SOC 2) and security frameworks
- Experience implementing AI/ML solutions for IT service management
- Previous experience in merger and acquisition projects a plus
HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.
Geographic Responsibility: While HealthEdge is located in Boston, MA you may live anywhere in the US Type of Employment: Full-time, permanent
Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
- The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- Work across multiple time zones in a hybrid or remote work environment.
- Long periods of time sitting and/or standing in front of a computer using video technology.
- May require travel dependent on company needs.
The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990. Candidates may be required to go through a pre-employment criminal background check.
HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.
**The annual US base salary range for this position is $112,000 to $156,000. This salary range may cover multiple career levels at HealthEdge. Final compensation will be determined during the interview process and is based on a combination of factors including, but not limited to, your skills, experience, qualifications and education.
