Product Manager - Digital Experience

Grow Your Career with GTT!

Join GTT to be part of a global mission to simply and securely connect people and data through innovative, AI-driven solutions. We empower curious, adaptive professionals to take ownership of their work, offering a culture where your ideas have a visible, real-world reach. If you are energized by complex challenges and a supportive team that lifts each other up, GTT is the place to build a rewarding career.

Transform How Customers Quote and Order Global Connectivity

Are you a product leader who thrives at the intersection of technology, user experience, and business impact? At GTT, we’re looking for aProduct Manager, DigitalExperienceto help transform our customer-facing portal and CPQ capabilities. This role is ideal for someone who enjoys simplifying complex systems, partnering across the organization, and delivering intuitive digital experiences that accelerate speed-to-quote, order accuracy, and customer satisfaction.

About the Role

As Product Manager, Digital Experience, you will play a critical role in GTT’s EVDX (Envision Digital Experience) transformation, owning CPQ capabilities that support digital quoting and ordering. You will define roadmaps, guide execution, and work closely with design, engineering, and cross-functional stakeholders to deliver scalable, compliant, and user-centered solutions for sales teams, channel partners, and customers.

Key Responsibilities

• Own the product roadmap and execution for CPQ capabilities, including configuration, pricing, quoting, and order submission

• Define digital experiences supporting multiple personas, including internal sales, partners, and customers

• Partner with Sales, Channel, Finance, and Operations to align CPQ workflows with pricing, approvals, and contract requirements

• Drive automation and simplification of legacy quoting and ordering processes

• Collaborate with UX/UI and engineering teams in an agile environment to deliver human‑centric solutions

• Write clear requirements, manage backlog prioritization, and participate in sprint planning and delivery

• Gather feedback through stakeholder collaboration and customer discovery to drive continuous improvement

What We’re Looking For

Essential Experience

• Experience in product management for digital platforms or software tools

• Familiarity with quoting, ordering, and service delivery processes

• Experience working in cross-functional, agile environments

• Strong communication skills with the ability to influence and align stakeholders

• Self-motivated mindset with comfort navigating ambiguity and change

Nice to Have

• Product management certifications (e.g., Pragmatic or similar)

• Experience with tools such as JIRA, Confluence, MURAL, or Figma

• Technical background or experience supporting CPQ or enterprise platforms

Hours/Travel/Shift:

Standard business hours; minimal travel expected.

Why Join GTT?

Commitments drive the speed and relevance required to transform our culture and deliver extraordinary value to our customers. By embracing these commitments together, we create a thriving environment where we lift each other up and achieve mutual success.

• Adaptive Mindset:We meetchangehead-on to build the capabilities we need now. We take personal ownership of our professional development to keep pace with change and actively drive it.

• Collective Impact:We treat innovation as a team sport, working powerfully together to create extraordinary impact. We collaborate openly and with a shared purpose and amplify our unique human strengths to solve complex challenges that technology alone cannot.

• Customer Ownership:Weownour customers’ success, whether an internal stakeholder or an external client. We take full accountability, anticipate their needsand create smooth experiences to build trust with every touchpoint. In an automated world, personal ownership is GTT’s competitive edge.

EEO Statement

GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT’s employees to perform their job duties may result in discipline up to and including discharge.