CRM & Email Marketing Specialist (ESP / Lifecycle Operations)

📩 Now Hiring: CRM & Email Marketing Specialist (ESP / Lifecycle Operations)

Full-Time | Remote | Work With a Fast-Growing B2B Campaign Ops Team

Are you an expert in email campaign execution who loves building flawless automations, catching issues before launch, and keeping complex marketing workflows running smoothly?
Our B2B Campaign Operations team is looking for a highly operational CRM & Email Marketing Specialist to support lifecycle marketing campaigns across multiple brands.

If you enjoy being the “engine” behind successful email programs, this role is for you. 🚀

🌟 What You’ll Do (Core Responsibilities)

📧 Campaign Building (60%)

• Build email drip campaigns, flows, and automations inside a leading ESP (Iterable, Braze, or similar).

• Update creative and copy within existing workflows to support A/B tests and performance improvements.

🔍 Quality Assurance (20%)

• QA all campaigns and flows before launch—checking links, audience targeting, segmentation logic, UTM tracking, rendering, compliance, and strategy alignment.

• Ensure accurate technical setup and flawless deliverability across all sends.

📅 Project Management (20%)

• Collaborate closely with Strategy, Operations, Brand, and Creative teams.

• Document campaign changes in Figma, manage updates, and notify stakeholders via Slack for approvals and alignment.

• Assist with weekly reporting, pulling metrics from dashboards and organizing insights.

✅ Must-Have Qualifications

• 3+ years of advanced experience using CRM/ESP platforms (Braze, Iterable, Klaviyo, SFMC, HubSpot, etc.)

• End-to-end email marketing operations experience—from build → QA → launch

• 1+ year project-managing marketing campaigns (cross-functional collaboration)

• Intermediate Excel/Sheets skills (VLOOKUP, pivot tables, formulas)

• Comfortable using Slack for internal communication

• Highly detail-oriented and operationally strong

⭐ Nice-to-Have Skills

• Iterable experience — HUGE PLUS

• Tableau (or similar analytics tools)

• Basic HTML or API integration familiarity

• Figma experience for workflow documentation (training available if needed)

• Experience working with delivery or service-based apps (e.g., Grab)

📈 Grow Into This Role By:

• Providing entry-level insights to improve campaign performance

• Identifying trends, surfacing issues early, and presenting findings to clients

• Recommending optimization opportunities and test ideas

🙌 Who Thrives in This Role?

• A junior-to-mid operator who is incredibly organized and reliable

• Someone who LOVES the executional side of lifecycle marketing

• A builder who can work independently but coordinates smoothly with teams

• A detail-obsessed QA checker who takes pride in accuracy

• A proactive communicator who stays ahead of blockers

💼 Why Join Us?

• Collaborate with an experienced B2B Campaign Operations team

• Work directly with a knowledgeable lead

• Clear scope, clear responsibilities, and a supportive environment

• Growth paths in lifecycle strategy, analytics, and platform expertise

• Remote-first culture with strong communication and structure

If you're an execution-focused email marketer who thrives in a fast-paced, collaborative environment—and loves building, QA’ing, and optimizing lifecycle campaigns—we’d love to meet you.

🔥 Apply now and become the operational powerhouse behind high-performing lifecycle programs!