Program Officer supporting the University of Auckland, New Zealand - Remote in t

Grok Global Services is seeking a Program Officer to support the University of Auckland's activities across North America. The role involves engagement activities, data-led market insights, and travel across the US and Canada. The ideal candidate has experience in international education, strong communication skills, and a proactive attitude.

Requirements

• Develop detailed knowledge of the University of Auckland, its programs, admission requirements and application procedures/processes.
• Maintain detailed knowledge about the education system in New Zealand.
• Engage professionally and in a manner that is in keeping with the values, policies and guidelines of New Zealand's leading education brand.
• Promote the University and its programs to prospective students.
• Attend student abroad and student exchange fairs and events.
• Liaise with applicants throughout the admission process to ensure they are supported and well-informed.
• Assist with University of Auckland's brand presence and messaging in the region (marketing communications, websites and social media) to a high standard.
• Interact with and support faculty and other senior leadership at the University of Auckland, including visits by delegations.
• Prepare regular activity reports, highlighting data-informed opportunities, challenges, and solutions.
• Keep abreast with market developments and provide regular data-informed market intelligence and insights (including competitors) to inform the University's engagement in the market.