Virtual Secretary / Assistant

Job Summary

We are looking for a responsible and resourceful virtual assistant to join our team. Working remotely, you will organize and update files, answer calls and emails, and assist in creating presentations and sales materials. The ideal candidate should be tech-savvy, able to communicate through multiple channels, and super organized. You will also be responsible for arranging travel itineraries, flights, and rooms, as well as tracking and managing expenses and payments.

Duties and Responsibilities

• Answer and direct phone calls; organize correspondence and answer emails
• Prepare and organize databases and reports
• Manage social media accounts and replies
• Handle confidential employer and client information
• Take notes or transcribe meetings
• Schedule meetings and arrange employer’s calendar; schedule meeting spaces and conference rooms
• Arrange payments for vendors, travel, and sales expenses
• Create purchase orders and track and manage payments
• Present excellent customer-service skills to customers and clients
• Manage filing systems, update records, and organize documentation
• Prepare and create PowerPoint presentations and materials as needed; research materials and sources for presentations

Requirements and Qualifications

• High school diploma or equivalent; Associate or Bachelor’s degree preferred
• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
• Experience with Google Docs, cloud services, and other technology tools
• Knowledgeable in technology to communicate via computer, smartphone, or text
• Highly organized and able to multitask and work well with fast-paced directions and instructions
• Able to manage time effectively and efficiently
• Able to organize and manage large amounts of files, tasks, schedules, and information
• Self-directed and able to work without supervision
• Excellent verbal and written communication skills
• Strong customer service and presentation skills
• Able to work nights, weekends, extended hours, and holidays as needed
• Two years’ previous experience handling assistant or administrative responsibilities, or experience in customer service or related field preferred