Philippines onlyGivebutter is a nonprofit fundraising and CRM platform empowering millions of changemakers to raise more, pay less, and give better. We are seeking a Phone Support Specialist to join our Customer Support team.
Requirements
- 3+ years of experience as a Phone Support Agent
- 2+ years in technical or product-related support
- Remote experience preferred
- Excellent written and verbal communication skills in English
- High adaptability and positive attitude in a dynamic environment
- Experience using help desk software and remote tools
- Agents must provide their own computer (at least 8GB RAM) and stable internet (preferably wired and at least 50mbps)
- Noise-canceling headphones with a dedicated microphone will be provided by Givebutter once an agent completes their first 60 days of training
Benefits
- Remote Work
- Job Security
- Health Insurance
- Holiday Pay
- Performance Bonuses
- PTO
- Additional annual leaves
- Charitable Giving
- Love What You Do
United States only
MX, PH + 1 more