Job Description Summary
ITR Services Generator Engineer at GE Vernova responsible for ensuring long-term generator reliability across the full Inquiry-to-Remittance (ITR) cycle. Provide technical support for outages, parts, repairs, and upgrades, including solution development, technical proposals, and documentation. Lead problem solving sessions to resolve generator issues and implement corrective actions. Respond promptly to Engineering Requests with accurate, safe, and quality solutions. Act as a technical expert to customers, service centers, and cross-functional teams, supporting the planning and execution of generator outages and upgrades while identifying opportunities to improve generator performance and reliability.Job Description
Roles and Responsibilities
- Develop and maintain comprehensive engineering documentation, including detailed Test & Inspection Plans, Outage Optimization recommendations, and Work Instructions to ensure efficient outage execution and optimization.
- Plan and lead all engineering tasks and activities during the execution phase of projects, ensuring alignment with project timelines and objectives.
- Provide engineering directions to customers and repair service centers, ensuring safety, quality, and effectiveness.
- Resolve NCR (Non-Conformance) issues and lead the development and implementation of engineering solutions, ensuring minimal disruption to outages or operations.
- Respond to Engineering Requests (ER) promptly and effectively, providing on time delivery with high quality.
- Deliver projects with a sense of urgency, maintaining strict adherence to cost and quality standards without compromising safety.
- Lead and actively participate in Root Cause Analyses (RCAs), driving effective problem-solving and CAPA.
- Prepare detailed technical proposals and scope definitions for generator upgrades and repairs during the tendering process (R1 & R2), ensuring comprehensive coverage of outage requirements.
- Support generator New Product Introduction (NPI) development programs, contributing to the successful launch of new products.
- Provide strategic recommendations for the development and continuous improvement of generator maintenance and repair procedures, enhancing efficiency and reliability.
- Support initiatives aimed at cost reduction, cycle reduction, and product quality enhancement, driving continuous improvement across projects.
- Maintain accurate and up-to-date generator unit records and configuration, ensuring data integrity and accessibility.
Required Qualifications
- Bachelor's degree in Electrical Engineering, Engineering, or Physics
- 7+ years of proven experience in generator manufacturing, repair, and overhaul processes
- Understanding of stator and rotor rewinding activities and associated measurement techniques
- Knowledge of synchronous generator design, construction, and insulation technologies
Desired Characteristics
- Self-motivated team player with strong interpersonal skills
- Excellent communication and presentation capabilities
- Strong organizational and coordination abilities
- Customer service mindset focused on Safety, Quality, Delivery, and Cost
- Willingness to travel to customer sites
- Experience with both legacy Alstom and GE generator technologies
- Proficiency in lean methodology and continuous improvement tools
- Knowledge of measurement tools and equipment
- Commercial awareness and business acumen
- Experience in on-site execution and workshop processes
- Proficiency in Microsoft Office Suite and PLM systems (RPDM/VPDM)
Additional Information
Relocation Assistance Provided: No
United States
AU, CA + 6 more
BA, BG + 5 more