Senior Service Engineer - Digital Implementation Services

Job Description Summary

Job Description

Roles and Responsibilities:

• Contribute to the implementation of Emissions, and Generation Performance management solutions utilizing the Software Suite.
• Own technical deliverables during the entire lifecycle of the projects.
• Engage throughout the full lifecycle of assigned projects, participating in decisions on architecture, design, and functionality to keep programs on track in terms of budget, time, and customer expectations.
• Provides Gas Turbine Combustion and Thermal Performance technical expertise and develops technical solutions (configuration, model tuning, performance estimation, etc.) as part of the pre-ITO (requisition) process while interfacing with the commercial team and customers.
• Possesses a deep understanding of relevant markets and customer economic value that aid winning bid strategies.
• Has knowledge of best practices and how own area integrated with others; is aware of the competition and the factors that differentiate them in the market.
• Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated power generation processes with technical variety and/or interdependent production cycles.
• Uses technical experience and analytical thinking.
• Uses multiple internal and limited external sources outside of own teams to arrive at decisions.
• Acts as a resource for colleagues with less experience.
• May lead small projects with low risks and resource requirements.
• Explains information, developing skills to bring team members to consensus around topics within field.
• Conveys performance expectations and may handle sensitive issues.
• Apply machine learning and first principle models to capture complex processes in generation
• Use Python to develop production ready analytics to produce insights into historical and real-time operations.
• Provide communication, training, documentation and change management deliverables required to increase adoption.
• Find and interpret data sources, manages large amounts of data, merges data sources together, ensures consistency of data-sets, creates visualizations to aid in understanding data, and communicates insights / findings in simplified way to reach people who do not understand complex statistics.
• Work closely with the client to understand their needs and develop strategies tailored to their organization through site assessments.
• Also make standard recommendations on workflow, application, interface, reports, testing and uploads to customers through the implementation process. Is responsible for go-live readiness and support as well as post-live checkups and will be required to work collaboratively with internal team members and clients to ensure customer satisfaction.

Required Qualifications:

• Bachelor's Degree from an accredited university or college
• Minimum 5 years of professional experience in a related engineering or technical role, with a focus on power generation, gas turbine combustion, or thermal performance.

Desired Characteristics:

Additional Information