Project Manager

At Fusion Connect, we’re not just offering jobs — we’re building careers that empower, inspire, and grow with you.

If you're passionate about making an impact, collaborating with forward-thinking teams, and being part of a company that values your voice, you’re in the right place.

We’re thrilled you’re exploring this opportunity with us — take a look, imagine the possibilities, and let’s shape the future of connectivity together.

Job Description Summary:

Job Description:

Essential Duties and Responsibilities:

• Participate as a Project Manager in a Cost Savings, Service Delivery and Implementation group.
• Responsible for attainment of all targets: on-time, on-budget delivery of telco circuits, disconnected circuits, managed services and provisioned equipment.
• Manage large scale projects, kickoff meetings, customer conference calls, resources (contractors, vendors, partner carriers, people) and budgets.
• Meet company customer satisfaction metrics.
• Manage tasks, define goals, design plans, budgets, schedules, milestones, get approvals from department heads.
• Design, Generate and distribute reports on project timelines, monitor KPIs and SLAs.
• Update all customers regarding implementation milestones.
• Manage service delivery projects by communicating with service providers, customers and internal departments to ensure timely and accurate service delivery
• Communicate progress to internal and external regarding service delivery due date, services, billing or other issues.
• Manage day-to-day deliverables.
• Update project management applications, and databases.
• Analyze and evaluate service delivery performance

Education and/or Experience Requirements:

• Bachelor’s Degree or equivalent experience preferred.
• Four or more years of experience in project management, post-sales account management, provisioning, circuit design or similar function at a Network Services Provider (carrier, telco, CLEC) essential
• For or more years of experience with several of the following network services: SD-WAN, Connectivity and Access, Unified Communications, Microsoft Teams Calling Services and Contact Center as a Service.
• Project Management Professional (PMP/P.M.P.) certification preferred.
• Technical knowledge in data network services is a plus
• Strong productivity tools skills (MS-Office suite, incl. Visio, Excel, MS Outlook, and Word)
• Strong time management skills