CA and US onlyWe are seeking a highly skilled and experienced Salesforce System Architect with a strong background in Field Service Lightning (FSL), Salesforce CPQ, Order Management, and a working knowledge of supply chain processes. The ideal candidate will have a proven track record of delivering complex Salesforce implementations and enhancements in a cross-functional environment.
Requirements
- 8+ years of experience with Salesforce platform
- Hands-on experience with one of the areas Salesforce Field Service Lightning (FSL), Salesforce CPQ, and Salesforce Order Management (SOM)
- Experience with two of the areas order-to-cash, inventory visibility, fulfillment and after-market services processes
- Experience with integrations with ERP and other systems
- Strong knowledge of various integration architecture and patterns with integration tools (e.g., MuleSoft, Dell Boomi, etc.)
- Hands on experience in creating and executing data migration strategies
- Excellent communication and presentation skills with a client-first mindset
- Ability to work independently and manage multiple priorities in a fast-paced environment
- Energetic, self-motivated, and proactive approach to problem-solving and stakeholder engagement
- Holds one of the following Salesforce certifications: Service Cloud Consultant, Field Service Consultant, CRM Analytics and Einstein Discovery Consultant, or any similar Salesforce consultant credentials
- Holds 2 or more certifications related to Salesforce System Architect or Salesforce Application Architect path
Benefits
- Delivering high quality services to customers results in a high CSAT score
- KPIs for this role will be Billable utilization, CSAT score, revenue generation and growth activities supported
United States
Japan
