Telehealth NP – Virtual GFE & Wellness (TX/IL/PA)

We're building the future of Hybrid Healthcare and it starts with people like you.

Fresh Clinics empowers nurses and doctors to run thriving, compliant, and modern healthcare practices through our native iOS App, medical oversight, and human support behind them.

We're Australian founded, and in 7 years grown to 170+ Freshie's and support +2000 clinicians across Australia, and now scaling fast in the USA; all whilst staying true to what matters most: building safe, sustainable hybrid healthcare.

We're proud finalists in Deloitte’s Tech Fast 50 three years in a row and our culture is as bold as our mission: We work smart, hustle hard, stay humble, and lead with kindness.

If you’re looking for a workplace that celebrates our people, drives real-world impact, and champions innovation - welcome home.

Are you a licensed Nurse Practitioner in Texas, Illinois, and Pennsylvania who is ready to ditch the bedside burnout and practice on your own terms? Fresh Clinics is reimagining what NP work looks like: fully remote, flexible scheduling, and 100% telehealth. No commute. No physical toll. Just high-quality virtual care that puts your clinical expertise front and center. If you hold active NP licenses in TX, IL, and PA and you are ready to work smarter, keep reading.

About the role

The mission of this role is to be the clinical backbone of Fresh Clinics' US platform by delivering gold standard virtual Good Faith Exams that protect patient safety, support member compliance, and uphold the integrity of every treatment facilitated through Fresh. This role reports to the Head of Clinical Excellence and works closely with the broader clinical team, member support specialists, and compliance personnel. Day to day, this NP collaborates with fellow Telehealth NPs on the roster, engages directly with Fresh member practitioners, and partners with clinical leadership during training, protocol updates, and adverse event escalations. Fresh Clinics is scaling fast in the US market and our members depend on timely, high quality GFEs to legally and safely serve their patients. As our member base grows across multiple states, we need licensed, experienced NPs who can meet that demand with consistency and clinical excellence, particularly in Texas, Illinois, and Pennsylvania where our volume is growing most rapidly.

What you'll do

• Conduct thorough virtual Good Faith Exams (GFEs) via video to assess patient candidacy for aesthetics, IV hydration, and wellness treatments
• Evaluate patients across an expanded clinical scope including injectables, laser treatments, chemical peels, sexual health, HRT, and weight loss
• Verify patient residency and ensure all documentation meets state-specific legal and regulatory standards
• Monitor member treatment requests and flag anything outside their approved scope of practice
• Be the clinical lifeline by answering member questions on dosing, protocols, and adverse event and complication management
• Maintain accurate and consistent patient records in EMR systems
• Participate in required training webinars to stay current on all procedures supported by Fresh

We'd love you to have

• Active NP licenses in Texas (TX), Illinois (IL), and Pennsylvania (PA). This is a hard requirement. Additional state licenses are a bonus, not a replacement
• 3+ years of clinical experience in Primary Care, Urgent Care, Aesthetics, Medical Spa, Dermatology, or Plastic Surgery
• Deep familiarity with aesthetics and wellness treatment options, risks, and contraindications
• Proficiency in EMR systems, telehealth platforms, and asynchronous messaging tools
• The ability to build genuine patient trust and rapport through a screen in under 10 minutes
• Confidence to provide calm, authoritative guidance during adverse events or clinical complications
• A quiet, professional, and distraction-free workspace for all patient calls

Who you are

• A confident communicator who translates complex clinical information into clear, compassionate guidance
• Polished and disciplined, showing up professionally on every call, every time
• Responsive and reliable during your scheduled shifts because members and patients are counting on you
• Safety-first, always. You do not flinch in a crisis, you lead through it

Availability

This is a remote, flexible contract role and you set your own availability. We are actively prioritizing candidates with evening and weekend availability, as these are our highest-volume windows. More availability during peak hours means more consistent GFE volume and stronger earning potential.

Why Fresh

• 100% remote so you can work from anywhere you hold an active license
• Practice at the top of your license with zero busywork and real clinical impact
• Your assessments influence care across hundreds of practices simultaneously
• No bedside fatigue, no commute, and no physical strain
• Free access to ongoing training and webinars in aesthetic medicine and safety

🔗 Discover more here

Are you ready?

Apply now and tell us why you could be our next Freshie.

Your Perspective Matters

At Fresh, we believe that a diverse team is an innovative team. We are focused on creating an inclusive environment where people from all backgrounds, identities, and experiences feel they belong and can thrive.

We strongly encourage you to apply, even if your past experience doesn’t perfectly align with every qualification listed. Your unique skills and passion could be just what we’re looking for, for this role or another.