United States onlyThe BDC Manager is a remote leadership role responsible for building, coaching, and managing a team of BDC members who handle inbound and outbound communication for Freedom Motors USA. This role drives appointment-set rates for virtual video demos, ensuring every customer receives a compassionate, knowledgeable, and consultative experience.
Requirements
- Team Leadership & Remote Management
- Video Demo Appointment Scheduling
- Performance & KPI Management
- Script Management & Quality Assurance
- CRM & Technology Oversight
- Customer Experience
Benefits
- $75,000 + bonus opportunities
- M - F 9:00am - 6:00pm
NL, NO + 4 more