Web QA Specialist

Who is Forcepoint?

Forcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you’re in the right place; we want you to bring your own energy to help us create a safer world. All we’re missing is you!

The Web team is seeking a meticulous and proactive QA Specialist to ensure the stability, reliability, and flawless execution of Forcepoint.com across a global, multilingual, decoupled architecture (Drupal 10 + Next.js). This role is essential for protecting site quality as we scale content operations, accelerate A/B testing, integrate new backend systems, and introduce AI-driven experiences.

A successful QA Specialist has an exceptional eye for detail, understands how complex web systems break, and knows how to stop code before it reaches production. You take pride in being the final safeguard for quality, ensuring every release enhances rather than harms the user experience. You are curious, thorough, process-driven, and passionate about delivering polished, high-performing web experiences to millions of visitors.

If you care about quality, love finding issues before anyone else does, and want to help safeguard a high-visibility global website, this role is for you.

Location: Mexico

Responsibilities Include

• Serve as the final approval gate before deployments to production.

• Conduct comprehensive regression testing for frontend and backend changes across Next.js and Drupal.

• Validate new features, bug fixes, UI updates, component changes, and CMS updates.

• Ensure changes do not break Core Web Vitals, accessibility, user flow, or SEO-critical elements.

• Perform functional, UI, cross-browser, cross-device, and responsive testing.

• Validate content updates, translations, and multi-language releases for consistency and accuracy.

• Identify, document, and prioritize clear and actionable bug reports.

• Communicate issues to engineers with precision, clarity, reproducible steps, and severity levels.

• Partner with developers to isolate causes, prevent recurrences, and validate fixes.

• Maintain consistent QA workflows and ensure all changes follow proper release protocols.

• Raise red flags early

• Advocate for quality, consistency, and long-term maintainability across the team.

Required Skills

• 2–4+ years of hands-on web QA experience

• Strong understanding of how enterprise websites fail and how to prevent regressions

• Experience testing React/Next.js applications

• Familiarity with Drupal

• Experience with QA tools: BrowserStack, Sauce Labs, Lighthouse

• Strong knowledge of QA methodologies, test planning, and defect prioritization

• Understanding of responsive design, cross-browser testing, and web fundamentals

• Experience writing clear, concise, actionable bug reports

• Excellent attention to detail and ability to see edge cases others miss

Nice to Have Skills

• Experience validating multilingual content, translation workflows, and localization QA

• Understanding of SEO-critical QA (metadata validation, structured data, canonical tags, indexing behavior)

• Familiarity with analytics QA (verifying Tealium events, marketing tags, form tracking, and user flows)

• Experience with A/B testing QA (VWO, Optimizely), validating traffic splits, variations, experiment behavior

Qualified Candidates Should Have

• Proven experience keeping complex websites stable and regression-free

• Strong QA instincts and the ability to identify issues before they cause problems

• Clear communication skills and a collaborative mindset

• Ability to work fast without sacrificing quality

• Passion for protecting the user experience and brand reputation

• A calm, methodical approach when evaluating releases or analyzing issues

• Bachelor’s degree or equivalent practical experience

Don’t meet every single qualification? Studies show people are hesitant to apply if they don’t meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace – so if there is something slightly different about your previous experience, but it otherwise aligns and you’re excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team.

The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Forcepoint is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by sending an email to recruiting@forcepoint.com.

Applicants must have the right to work in the location to which you have applied.