IT Resilience & Disaster Recovery Lead - Technical Recovery

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

IT Resilience & Disaster Recovery Lead – Technical Recovery

Ferguson is seeking a Disaster Recovery & Resilience professional to support enterprise IT continuity and technical recovery capabilities. This role is responsible for developing and advancing recovery strategies, leading resilience testing, and ensuring critical systems can be effectively restored during disruptive events. The ideal candidate brings strong leadership and governance experience, with a proven track record to drive execution across sophisticated environments and a deep understanding of enterprise recovery frameworks, risk management, and operational resilience.

Location: This role is approved to be either Remote within the United States or Hybrid for associates in Hampton Roads, VA, in accordance with company policy.

Duties & Responsibilities:

• Lead disaster recovery risk assessments, exercises, and resilience testing activities
• Plan, coordinate, and orchestrate technical recovery exercises, track and report activities to business customers
• Develop, maintain, and enhance recovery strategies, including Business Impact Analysis (BIA) and Technical Recovery Plans (TRP)
• Partner with business and technology teams to identify critical systems, dependencies, and potential vulnerabilities
• Facilitate the integration of new systems and applications into the technical recovery program
• Success in using both traditional standards, such as IT service management practices based on ITIL, as well as emerging methods like DevOps that are optimized for agility.
• Standardize and recovery processes and procedures across the enterprise environment
• Stay ahead on industry trends and emerging technologies to continuously improve recovery strategies.
• Ensure disaster recovery solutions are implemented, maintained, and tested as part of the operational lifecycle
• Oversee technical recovery plans, track preparedness status, and manage remediation efforts to closure
• Provide expert guidance to cross-functional teams in developing, validating, and delivering recovery procedures
• Support preparedness efforts to mitigate, respond to, and recover from significant incidents and disruptions
• Promote resilience strategies, governance, and best practices across the organization
• Support audit and compliance requirements related to disaster recovery and business continuity

Requirements & Qualifications:

• 10+ years of experience in disaster recovery, business continuity, or Technology & Cyber resilience within a large, complex enterprise environment
• Proven experience developing Business Impact Analyses (BIA) and Technical Recovery Plans (TRPs)
• Strong understanding of frameworks, methodologies, and regulatory standards (e.g., NIST, ISO, COBIT, ITIL, CISA, etc.)
• Experience in using both traditional standards, such as IT service management practices based on ITIL, as well as emerging methods like DevOps that are optimized for agility.
• Experience leading resilience exercises, including tabletop and scenario-based, and live-environment testing
• Ability to assess and document system dependencies, recovery strategies, and architectural designs
• Strong program and project management skills with the ability to coordinate across technical and business teams
• Excellent written and verbal communication skills, with the ability to engage a broad range of interested parties
• Proficiency with Microsoft Office tools (Teams, Word, Excel, PowerPoint, Outlook)
• Experience with Resilience Engineering, Google DiRT, Chaos Engineering, SRE, or similar practices is preferred
• Experience working with Disaster Recovery Planning, IT Service Management, or GRC platforms
• Relevant certifications (e.g., BCDR, ITIL, CISA)
• Bachelor’s degree in a related field or equivalent professional experience

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information