The Key Account Manager (KAM) is responsible for cultivating and maintaining strategic relationships with high-value clients, driving revenue growth, and ensuring superior service delivery.
Requirements
- Develop and strengthen relationships with key clients
- Execute strategic account planning to identify growth opportunities and mitigate risks
- Drive sales growth within designated accounts
- Monitor client performance metrics
- Collaborate closely with internal teams
- Provide regular market intelligence and customer feedback
- Maintain accurate account records and activity reporting
- Travel domestically up to 60%
- Maintain a working knowledge of FDA regulations
- Maintain acceptable attendance and punctuality
