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ExpaEX

Broker Experience Manager

Expa is a startup studio and venture fund founded by Garrett Camp, designed to support and fund the next generation of entrepreneurs by providing practical advice and resources.

Expa

Employee count: 11-50

Salary: 70k-70k USD

United States only

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We're looking for a Broker Experience Manager to serve as the primary partner to our broker community, helping customers succeed on the platform and shaping product and company decisions through direct feedback.

Requirements

  • 2–5+ years in Customer Success, Relationship Management, Community, or similar roles
  • Experience in marketplaces or professional services preferred, and bonus for experience in business brokerages or real estate!
  • Strong communication and technical skills
  • Customer-first mindset with the ability to give honest, constructive guidance
  • Tech-savvy and quick to learn new tools and workflows

Benefits

  • Medical benefits
  • Early-stage equity in the company

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Salary

Salary: 70k-70k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Expa

Learn more about Expa and their company culture.

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Expa was founded by Uber co-founder Garrett Camp with a clear mission: to empower the next generation of entrepreneurs. Many founders face the daunting challenge of transforming a promising idea into a scalable, successful business. They often lack the specific expertise in critical areas like product design, branding, engineering, operations, and recruitment needed to navigate the early stages of company building. This is precisely where Expa steps in. Our customers, the founders we partner with, are at the heart of everything we do. We understand that building a company from '0 to 1' and beyond requires more than just capital; it demands hands-on guidance and a supportive ecosystem. Our customers face the challenge of not only securing funding but also of making the right strategic decisions in product development, market positioning, and team building.

Expa provides a unique blend of resources, acting as both a startup studio and a venture fund. This dual role allows us to offer comprehensive support tailored to the specific needs of early-stage startups. Our team consists of experienced founders and operators who have collectively launched dozens of companies and supported over 100 founders, reaching hundreds of millions of users. This practical, battle-tested experience means we can offer tangible advice and work side-by-side with entrepreneurs. We help our customers overcome the hurdles of early-stage development by providing not just investment, but also strategic guidance in areas like iterative development and rapid prototyping. For instance, Stuart Sopp, CEO & Co-founder of Current, noted, 'Our partnership with Expa allowed us to take Current from a concept and infrastructure to a full-fledged challenger bank.' Similarly, Libby Leffler, CEO & Co-Founder of First, described the Expa team as 'true partners in every way, supporting founders and teams in company building from Day 0.' We offer a physical space for collaboration in San Francisco, New York, Los Angeles, and London, fostering a community where entrepreneurs can connect, share knowledge, and learn from one another. Ultimately, Expa is dedicated to helping founders turn their innovative ideas into thriving, impactful businesses.

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Expa

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