Owner Relations Agent - 26107

Join Enverus, a rapidly growing company delivering industry-leading solutions to customers in the world’s most dynamic and fastest-growing sector, as an Owner Relations Agent. Help power the global quality of life by joining our Customer Support team.

Requirements

• Answer incoming owner relations calls regarding various issues, including revenue, land, division orders, JIB, A/R, and A&P.
• Log owner inquiries in a case tracking system and follow-up on outstanding unresolved inquiries.
• Respond promptly to companies needs and adds value by building relationships and trust through client interactions and manages difficult or emotional situations.
• Manage emotions (calm, non-defensive, respectful) and participate in Cross-training to develop new skills, expand knowledge and to improve the business and customer experience
• Demonstrated ability to manage multiple tasks and clients.
• Ability to multi-task between several critical client situations at the same time
• Ability to professionally interface with clients over the phone or through email.
• Strong self-motivation, and the ability to work both independently or with a team.
• Strong organizational skills, sets priorities, and meets deadlines.
• Excellent written, oral, and interpersonal communication skills.
• 2-5 years of industry-related experience and/or training in the field of revenue accounting and/or land, JIB, A/P, regulatory, marketing, or production.
• Proficiency in all Microsoft Office applications and various oil and gas software programs.
• High School degree or equivalent

Benefits

• Medical
• Dental
• Vision
• Income Protection (disability, life/AD&D, critical illness, accident)
• Employee Assistance Program (EAP)
• Healthcare Spending Account (HSA), Commuter
• Lifestyle & Wellbeing Program
• Pet Insurance