Operation and HR Specialist

JOB Objective

• Implement Recruitment plan, Capacity development program, KPIs, and Compliance.
• Develop and implement department-wide quality control measures
• Recommend new procedures for increasing the efficiency of day-to-day operations
• Maintain communication with operations manager, staff members, and vendors to ensure adherence to protocols across key touch points
• Assist the operations manager in developing, planning, and coordinating operational activities
• Oversee inventory management practices and improve them when necessary
• Ensure that operations are in legal compliance with local and national regulations

WHAT YOU WILL BE DOING

• Develop and execute all operational processes and oversee efficiency
• Basic IT operations support for the entire organization
• Develop and implement the purchase materials, plan inventory, and oversee stock
  efficiency,
• Supervise a team of operations workforce,
• Support in the recruitment, training, and supervision of staff, and ensure that they adhere to standard operating procedures
• Manage suppliers and vendors for operations activities
• Liaise with other departments for day-to-day operations and recommend actionable improvements
• Monitor operations efficiency using various metrics and provide reports on activities and results of the operations function.
• Organizes and coordinates implementation of project plans to ensure effectiveness and efficiency with overall strategic plans, goals, and unit objective.
• Support Operations Manager in other assigned tasks.

YOUR SKILLS AND QUALIFICATIONS

• Proven experience in operations or similar role
• Prior record in supervising a team is a plus
• Strong administrative and organizational skills
• Attention to detail and sensitivity to process and operations.
• A good understanding of best practices in operations and digital awareness
• Excellent communication and people skills
• Willing to learn and take the extra mile
• Good team player and discipline
• Degree in business administration or equivalent.
• Strong analytical and problem-solving skills
• Proficiency with Microsoft Excel and other productivity applications and platforms