Customer Success Manager role involves ensuring customers achieve value from Engage3 solutions by managing customer relationships, providing proactive support, and driving customer retention efforts.
Requirements
- Customer obsessed
- Strong communication and problem-solving skills
- Proficiency in data analysis through Excel
- Coding experience such as SQL is a plus
- Proficiency in story-telling through PowerPoint
- Detail-oriented with strong organizational skills
- Collaborative team player
- Proficiency in CRM tools and support platforms is a plus
Benefits
- Competitive salary
- Benefits
- Opportunities for professional development
